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MODULE 3 – Patient Characteristics

Objectives:

• Understand initial contact with a patient and how to get the person ready for

transport

• Show familiarity with various patient assistive devices

• Discuss common conditions and special needs of patients with specific diagnosis

Beginning a Transport

When you first approach a patient to transport

them, you have an opportunity to make a

good first impression and to get the transport

off to the right start. As a general rule, you

should begin every transport by:



Introducing yourself to the patient . Do

not use informal terms such as “honey”

or “sweetie” when addressing patients.



Confirming the destination and/or

appointment time



Asking if the passenger needs anything

before leaving (documents, purse,

medical information, etc)



Evaluating patient’s clothing, keeping

the current weather in mind



Addressing any special needs (locking

door, putting out water for pet, etc)

Following these steps will insure that your

patient knows the plan for the transport, and

that he or she has minimal anxieties about

leaving their home or facility.

Types of Disabilities

Patients you transport may need mobility

assistance for a variety of reasons. Some will

have physical disabilities, others will have

mental disabilities, and others may have

sensory disabilities. Others still may have a

combination of these disabilities. These

deficits may pose a considerable challenge to

you as you prepare to transport the patient to

his or her destination. It is important for you

as the MAVO to be familiar with the many

types of disabilities so that you can better

prepare to assist your patient.

Physical Disabilities

Patients will physical disabilities have some

kind of muscular or bone that makes moving

or weight bearing difficult. These patients will

need more physical help than other patients

as they will need to be moved, lifted, or

otherwise assisted physically. An important

concept with these patients is the idea that the

MAVO should provide only the assistance

necessary, and should allow the paitent to do

as much for him or herself as possible. For

example, let us say that a patient is

wheelchair bound, but can transfer

independently from the bed to the wheelchair.

An MAVO should allow the patient to move to

the wheelchair himself (staying close to

prevent a fall) and then assist the patient by

pushing and loading the wheelchair. The

MAVO should not overassist by lifting the

patient from the bed to the wheelchair.

Examples of physical disabilities

-

Broken hip

-

Paralysis

-

Generalized weakness

Mental Disabilities

Patients with mental disabilities will have a

psychiatric or psychological deficit of some

type. Patients with mental disabilities can

range from developmentally immature (they

behave as a child would), to consfused, to

occasionally beligerent. When a patient is

diagnosed as potentially aggressive, he or

she will generally be scheduled for ambulance