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10.01.2015 Version 4.0 – Client User Guide

Introduction

2

Security

Security At Your Computer 3

Passwords 4

System Configuration

Web Browser 5

Report Viewer 5

Browser Configuration 5

Screen Resolution 5

Other Required Equipment 6

Getting Started

Logging In 7

System Navigation 7

Funding Request

Funding Request 10

Creating the Funding

Request Import File 10

Manually Adding a Funding

Request To WarehouseNow

®

16

Attaching Supporting Documentation 24

Checking the Status of a Funding Request 26

Locating the Fed Wire Number 27

Quality Control 28

Release Request

Manually Entering a Release Request

in WarehouseNow

®

30

Creating the Release Request

Import File 32

Releasing Pools 36

Checking the Status of Your Note 38

Locating the FedEx Tracking Information 40

Trust Release 41

Payments

Investor Wire Status 49

Creating the Payment Detail Spreadsheet 50

Manually Entering Payment Details 54

Warehouse Lending Client Support

56

Frequently Asked Questions

57

Reports

Report Roles 61

General Report Options 62

M100 Account Usage Report 63

M203 Portfolio Basic Status Report 65

M207 Released Collateral Report 70

M227 Funding Allocation Report 73

M229 Funding Report 75

M229 Remittance Report 77

APPENDIX A – Funding Request –

Spreadsheet Fields 80

APPENDIX B – Funding Request –

Manual Entry Fields 86

APPENDIX C – Release Request Spreadsheet 91

APPENDIX D – Payment Detail Spreadsheet 92

APPENDIX E – Informational Icons 93

APPENDIX F – Hot Keys 95

APPENDIX G – Client to Client Transfer (C2C) 96

C2C Introduction 96

C2C - Originating Lender 97

Submitting the Funding Request 97

Attaching Supporting Documentation 109

Submitting a Release Request 111

Payments 118

C2C - Purchasing Lender 119

Submitting the Funding Request 119

Attaching Supporting Documentation 128

Submitting a Release Request 128

Payments 129