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INFORMATION :: 6
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Station-to-Station
Station-to-station calls are not directed to a particular person. The caller talks
with whomever answers the phone. Rates for calls that you dial are lower
than calls dialed by the operator. Charges begin when the called telephone is
answered.
Conference Calls
You can talk with several people in different places at the same time. Tell the
operator you wish to make a conference call. A special charge will apply.
Person-to-Person
Call person-to-person when you want to talk to a particular person or extension
number. Tell the operator you want to make a person-to-person call. Rates are
higher than station-to-station calls and also apply when you talk to an alternative
person or extension. Charges start when the conversation begins.
Long Distance Calls
There are three basic kinds of long distance calls. They are:
Customer-Dialed, Station-to-Station is the least expensive type of call. If the
customer dials the call directly without operator assistance, the customer is
charged at the lowest rate in effect at the time the call is placed.
Operator-Assisted, Station-to-Station requires operator assistance for completion.
The customer talks with whoever answers the telephone, but needs an operator’s
assistance to reach the number. Examples of these calls include coin, collect,
calling card and code billing (special billing numbers, guest, time and charges
are sequence calls).
Person-to-Person, the most expensive type of call is for when you want to speak
directly to a particular person, telephone, department or office reached through a
customer’s switchboard or PBX.
Collect
You can call collect if the person or business you are calling agrees to pay for
the charge. If you want to make a collect call, please tell the operator when you
place the call.