GAZETTE
" O f T i
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L A W B R I E F
GAZETTE
MWH
DECEMBER 1993
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Dr. Eamonn G. Hall, Solicitor
Sympathy and Natural Justice
The importance of a sympathetic
approach when dealing with applicants
claiming an entitlement to social
welfare benefit together with the vital
importance of natural justice during
the decision-making process of a
tribunal have been recently considered
in two separate judgments, one by the
Supreme Court and the other by the
Queen's Bench Division of England
and Wales.
In the case of
Garvan
-v-
Criminal
Injuries Tribunal,
Supreme Court,
unreported,
ex tempore
judgments,
July 20, 1993, the Supreme Court
considered an application for
certiorari
and for other judicial review
remedies in relation to a decision
reached by a single member of the
Criminal Injuries Compensation
Tribunal. The applicant,
Robert
Garvan,
had been assaulted whilst on
a public street, suffered from
concussion and received damage to his
teeth which caused him some distress
and, in particular, a considerable
j
amount of expense.
The relevant claim form for the
Criminal Injuries Tribunal was filled
in with the assistance of the applicant's
1
solicitor and it was sent off to the
tribunal. After a substantial period of
time, a communication was received
and a stereotyped letter stated: "Do
you wish to make any further submiss-
ions?" The solicitor in question stated
that certain travel expenses had been
left out and these were included.
One year and nine months after the
application had been lodged, the
| solicitor acting on behalf of the
applicant received a notice of a
decision by a single member of the
tribunal. The decision was to the effect
that the single member was not
satisfied with the application and was
dismissing it. This decision was
subsequently justified in an affidavit
by saying that there were no witnesses'
statements submitted.
In fact, the instructions issued with the
relevant form did not contain any
provision for witnesses' statements nor
did it contain any request for
witnesses' statements.
Lynch J in the High Court dismissed
an application for
certiorari
and other
judicial review remedies. The plaintiff
appealed to the Supreme Court.
Finlay C J in his judgment in
Garvan
stated that the fact that witnesses'
statements had not been asked for
constituted in the particular
circumstances a "want and a serious
want, of natural justice".
The Chief Justice did say that there
should be very few circumstances
under which the court should intervene
by way of judicial review except to
correct a final decision from the
tribunal such as occurred in the
Creedon
case. However, the Chief
Justice stated that in the particular
circumstances of this case, he was
satisfied that exceptionally the court
should intervene in a particular way.
The Chief Justice noted that, in the
relevant circumstances, merely to
refuse to grant judicial review on the
basis that a right of appeal exists
would be to do a lot less in his view
than render justice to the applicant
having regard to the fundamental
nature of the want of justice. He,
therefore, in the exercise of his
discretion, granted an order of
mandamus
to the applicant directed to
the tribunal that it should as a tribunal
of three persons without delay provide
a hearing to the applicant in
accordance with the scheme of his
application for compensation.
i
O'Flaherty J, in a separate judgment,
agreed with the judgment of the Chief
Justice. O'Flaherty J mentioned that if
a single member of the Criminal
Injuries Compensation Tribunal fell
into some kind of a routine error, even
if it carried major consequences, the
correct approach would be that the
matter should be appealed to a sitting
of the tribunal
en banc.
A court should
not for one moment entertain an
application in relation to a mishap that
might befall any decision-maker in the
course of reaching a conclusion.
However, O'Flaherty J believed that
the applicant in this case was denied
justice, and was denied it in a very
fundamental way and that it was a case
that did call for the intervention of the
court by way of judicial review.
Lack of Sympathy Resulting in
Judicial Review.
The issue of lack of sympathy of a
decision-maker arose in the case of
R
-v-
Tower Hamlets London Borough
Council, ex parte Khatum,
Queen's
Bench Division, unreported, September
30, 1993,
The Independent
(London),
October 1, 1993. Sir Louis Blom-
I Cooper QC acted as deputy High Court
judge. The applicant was a homeless
person applying to the local authority
for accommodation. The judge held
that when being interviewed, an
applicant should be treated
sympathetically and be given ample
opportunity to have present at any
interview some person who was able to
assist and advise him or her. Sir Louis
Blom-Cooper stated that the conduct of
relevant interviews was so unsatis-
factory and led to so much unfairness
in the decision-making process that the
decision should be quashed. The court
was barely restrained from concluding
that the flavour of the process did not
reflect a case of an applicant claiming
!
an entitlement to a social benefit but
rather a person being interrogated
j
about some misdeed warranting a
probing inquiry.
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