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IN THIS ISSUE
CLIENT SATISFACTION SURVEY
2
V&A NATIONAL RATINGS
2
CASE STUDIES
4
CASE STUDY NO. 45
4
OUR APPRAISAL PRACTICE
5
FREQUENTLY ASKED QUESTIONS
5
BEST PRACTICES AND TIPS
6
TECHNOLOGY CORNER
6
CLIENT MANAGEMENT
7
GRAMMAR & STYLE
7
VARA CORNER
7
AWARDS, ACHIEVEMENTS & ANNIVERSARIES
8