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2

CLIENT

SATISFACTION

SURVEY

“There was no explanation for howmarket rent was determined.

There was a $ amount math error in the pro-forma expense additions.

Excellent sense of urgency, but did not include explanations for

market rent determination or details on the individual expense

categories in the report so the conclusions was not very convincing.

The Sales Comparison was fine, but the Income Approach does not

show the appraiser’s reasoning for the selection of market rents. Also

does not describe how the various expenses were determined.”

“In my opinion, use of the NOI multiplier should not be included

in the Sales Comparison Approach and is nothing more than the

reciprocal of the cap rate. Adjust your units of comparison derived in

the SCA the best you can and don’t default to a NOI multiplier as a unit

of comparison.”

edited by Sid Womack, MAI, AI-GRS, FRICS

Notable client comments: