2017-2018 College of Marin Benefit Summary

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Hartford Value Added Services
TRAVEL ASSISTANCE AND ID THEFT PROTECTION SERVICES
Even The Best Planned Trips Can Be Full Of
Surprises
The best laid travel plans can go awry, leaving you
vulnerable and, possibly, unable to communicate
your needs. When the unexpected happens far from
home, it’s important to know whom to call for
assistance.
If you are covered under a Hartford Group Policy, you
and your family have access to Travel Assistance
Services provided by Europ Assistance USA.
With a local presence in 200 countries and territories
around the world, and numerous 24/7 assistance
centers, they are available to help you anytime,
anywhere.
Good To Go: Multilingual Assistance 24/7
Whether you’re traveling for business or pleasure,
Travel Assistance services are available when you’re
more than 100 miles from home for 90 days or less.
As long as you contact Europ Assistance USA at the
time of need, you could be approved for up to $1
million in covered services.
Services From Here To There
Travel Assistance begins even before you embark,
with pre-trip information, and continues throughout
your trip. See the list of services in the chart on the
back of this page.
Identity Theft Assistance, Too
Identity theft, America’s fast growing crime,
victimizes almost 10 million American consumers
each year.5 Europ Assistance USA helps protect you
and your family from its consequences 24/7 at home
and when you travel.
In addition to prevention education, this service
provides advice and help with administrative tasks
resulting from identity theft.
TRAVEL ASSISTANCE AND ID THEFT PROTECTION SERVICES
EMERGENCY MEDICAL ASSISTANCE6
PRE-TRIP INFORMATION EMERGENCY PERSONAL
SERVICES7 IDENTITY THEFT
ASSISTANCE
• Medicalreferrals
• Medical monitoring
• Medical evacuation
• Repatriation
• Travelingcompanionassistance
• Dependentchildrenassistance
• Visit by a family member or
friend
• Emergency medicalpayments
• Returnofmortal remains
• Visa andpassport
requirements
• Inoculationand
immunization
requirements
• Foreignexchange rates
• Embassy andconsular
referrals
• Medication andeyeglass
prescription assistance
• Emergency travel
arrangements9
• Emergency cash9
• Locating lostitems
• Bailadvancement
• Prevention Services
- Education
- Identity Theft
Resolution Kit
• DetectionServices
- Fraud alert to three
credit bureaus
• Resolution
Guidanceand
Assistance
- Credit information
review
- ID Theft Affidavit
Assistance
- Card replacement
• PersonalServices
- Translation
- Emergency cash
advance*
Cash advance available when theft occurs 100 miles or more from your primary residence. Must be secured by a valid credit card
What to have ready: Your employer’s name, a phone number where you can be reached, nature of the problem,
Travel Assistance Identification Number and your company policy number, which can be obtained through your
Human Resources department.
Have a serious medical emergency? Please obtain emergency medical services first (contact the local “911”), and
then contact Europ Assistance USA to alert them to your situation. Call: 1-800-243-6108 Collect from other
locations: 202-828-5885 Fax: 202-331-1528
Travel Assistance Identification Number: GLD-09012