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Structured to meet
the needs of our
customers
We believe our strength in looking after
you and your tenants lives in our team
approach. Our structure means that, even
in the absence of your Account Manager,
we have a dedicated team who will be
familiar with your scheme and can deal
with your queries.
We also have a designated internal
marketing and promotion team to
provide the essential support you need
to grow your scheme and a structured
growth plan to achieve increased take up
of insurance amongst tenants.
We work hard to meet the challenges of
a changing environment; our team has
been instrumental in introducing many
new initiatives to enable low income
families to take out insurance.
Specialist focus on
the tenants’ contents
insurance market
The Thistle Tenant Risks team lives and
breathes tenants’ content insurance.
Each member of our team has extensive
experience in the marketplace which
enables us to provide a total service from
in-house.
This experience has taught us that one
size does not fit all so you’ll never hear
us talk about a single product offering
- we make sure we are flexible to meet
individual housing providers’ requirements.
Our cover is also designed to meet
the changing lifestyles of tenants too
e.g. lodgers, special needs or disabled
residents with unlockable rooms, key safes
and so on.
As your needs continue to change, we
will change with you. That is why we have
dedicated resource to on-going product
and systems development, so we can
meet new challenges head on.
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