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Chapter Three
National Skill Set for Effective Case Management Workbook
14.
(a) During the Planning and Implementing (Care Coordination) phase, list the key information you may provide
to the: (i) client (ii) key stakeholders.
(b) State the sources for this information.
(c) Explain the rationale and purpose for the provision of this information to the: (i) client (ii) key stakeholders.
(d) List any agency/program guidelines that you are required to adhere to during this process.