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Introduction
National Skill Set for Effective Case Management Workbook
NATIONAL SKILL SET WORKBOOK (NSSW) RECORD
The NSSW Record provides the case manager with the tools to map their progress and completion of the NSSW and is a
concise summation of their key learnings and identified areas and actions for skill development and advancement; for
further deliberation, discussion and action.
There are four (4) NSSW Records as follows:
NSSW Standard One: Case Identification (Screening) and Assessment Record
Records the Case Manager’s completion of the twenty one (21) reflective practice exercises from Chapter Two: Standard
One.
Records the Case Manager’s identified areas for skill development and advancement against each of the twenty one (21)
reflective practice exercises.
Records the Case Manager’s identified actions for skills development and advancement from Chapter Two: Standard
One.
NSSW Standard Two: Planning Record
Records the Case Manager’s completion of the twenty one (21) reflective practice exercises from Chapter Three: Standard
Two.
Records the Case Manager’s identified areas for skill development and advancement against each of the twenty one (21)
reflective practice exercises.
Records the Case Manager’s identified actions for skills development and advancement from Chapter Three: Standard
Two.
NSSW Standard Three: Monitoring Record
Records the Case Manager’s completion of the twelve (12) reflective practice exercises from Chapter Four: Standard
Three.
Records the Case Manager’s identified areas for skill development and advancement against each of the twelve (12)
reflective practice exercises.
Records the Case Manager’s identified actions for skills development and advancement from Chapter Four: Standard
Three.
NSSW Standard Four: Evaluations and Outcomes Record
Records the Case Manager’s completion of the twenty (20) reflective practice exercises from Chapter Five: Standard Four.
Records the Case Manager’s identified areas for skill development and advancement against each of the twenty (20)
reflective practice exercises.
Records the Case Manager’s identified actions for skills development and advancement from Chapter Five: Standard
Four.