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Analysis of Agencies with Revenues

Between $2,500,000 and $5,000,000

How Time Was Spent:

5.0%

Marketing (Placement)

23.1%

Claims Processing

3.5%

Customer Service

63.7%

Administration

4.7%

2. Group Life & Health CSRs

Average

Top 25%

Number

2.4

High

7.5

Low

0.8

Average Commissions Serviced

$266,693

$579,470

Average Pay ($)

$34,186

Average Pay (% of Book Serviced)

12.8%

How Time Was Spent:

7.8%

Marketing (Placement)

26.2%

Claims Processing

6.3%

Customer Service

49.3%

Administration

10.3%

Selling New Business (New or Acct Rounding)

Selling New Business (New or Acct Rounding)

How Time Was Spent

23.1%

3.5%

63.7%

5.0%

4.7%

Selling New Business (New or Acct Rounding)

Marketing (Placement)

Claims Processing

Customer Service

Administration

How Time Was Spent

49.3%

26.2%

6.3%

10.3% 7.8%

Selling New Business (New or Acct Rounding)

Marketing (Placement)

Claims Processing

Customer Service

Administration

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