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Analysis of Agencies with Revenues
Between $2,500,000 and $5,000,000
3. Personal P&C CSRs
Average
Top 25%
Number
4.2
High
11.8
Low
1.0
Average Commissions Serviced
$151,633
$240,484
Average Pay ($)
$32,012
Average Pay (% of Book Serviced)
21.1%
How Time Was Spent:
10.9%
Marketing (Placement)
18.8%
Claims Processing
5.4%
Customer Service
60.7%
Administration
4.1%
4. Multi-line CSRs
Average
Top 25%
Number
*
High
*
Low
*
Average Commissions Serviced
*
*
Average Pay ($)
*
Average Pay (% of Book Serviced)
*
*Insufficient Data
How Time Was Spent:
*
Marketing (Placement)
*
Claims Processing
*
Customer Service
*
Administration
*
*Insufficient Data
INSUFFICIENT DATA - CHART NOT APPLICABLE
Selling New Business (New or Acct Rounding)
Selling New Business (New or Acct Rounding)
How Time Was Spent
4.1% 10.9%
18.8%
5.4%
60.7%
Selling New Business (New or Acct Rounding)
Marketing (Placement)
Claims Processing
Customer Service
Administration
70