Policy and Practice April 2017

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Vol. 75, No. 2

April 2017

contents

www.aphsa.org

April 2017

Policy&Practice

1

TODAY’S

EXPERTISE

FORTOMORROW’S

SOLUTIONS

departments

3 President’s Memo Why Framing Matters: Ways to Move Forward 5 Locally Speaking Solving Complex Social Problems with Innovative Sustainable Models 6 From Our Collaborative Centers Utilizing Our Understanding of Brain Science to Strengthen Workforce Engagement (Part I) 24 Legal Notes May a Foster Child Sue a Biological Parent for Sexual Abuse? 25 Wrongful Termination of Public Human Services Employees 26 Technology Speaks Next-Gen Child Support: Improving Outcomes for Families 27 Association News Updates from NAPCWA and NASCCA 34 Staff Spotlight Jennifer Kerr, Organizational Effectiveness Consultant 36 Our Do’ers Profile Pankaj Bhanot, Director of the Hawai’i Department of Human Services

features

Joining Forces Two National Organizations Strive to Model a Generative Partnership to Accelerate Their Shared Visions Driving Change The Continued Evolution of Health and Human Services Never Get Behind Again Old Thinking Through a New Lens Improving Access, Cutting Red Tape State Lessons fromWork Support Strategies 8 16 12 20

Cover Illustration by Chris Campbell