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CUSTOMER FEATURE
A Great Partnership
Blish-Mize Helps Paint Retailer Compete
Their secret? Providing their customers
the same type of excellent service they
get from their supplier.
“The way Blish-Mize treats us is the
way we treat our customers,” says owner
Glenn Wible. “That customer service is
what we really focus on, and what they
focus on, too. They’re very attentive to
our needs.”
Competing With
Nearby Stores
With a name like The Paint Bucket,
it’s no surprise that the store’s strongest
department is paint. But one location
also sells flooring, and the other, stucco.
Having just a few categories and so much
competition nearby could present some
challenges for the store, but Blish-Mize,
which has been the business’s main paint
sundries supplier for the last dozen years or
more, makes it easy for Wible to get what
he needs, when he needs it.
“Blish-Mize is great—they provide
almost everything we sell across the sun-
dries lines,” Wible says.
“They’re very good about getting
things to us in a timely fashion, and they
offer good order minimums,” he says.
“They make it very easy to just focus on
the paint end of things.
“We also have an excellent sales rep,
Denver Randol, who’s very helpful and
attentive,” he says.
Of course, good prices also help the
store compete.
And Blish-Mize helps provide those
good prices, whether it be through
offering good dating for large orders,
or making it easy for Wible to place an
order of any size, large or small, for the
product he needs.
W
ith a chain paint
store next door
and a big-box
store just down the street,
the staff at The Paint
Bucket has their work cut
out for them.
But thanks to
superior customer service
and support from supplier
Blish-Mize, the business,
which has two locations in
Colorado, is thriving.
Blish-Mize has been the main paint sundries supplier for The Paint Bucket for more than a decade.
Owner Glenn Wible says he appreciates the information and competitive pricing Blish-Mize provides.
14
Fall 2015 •
Hardlines
Strategies