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AOAC Research Institute Policies and Procedures
© 2009 - AOAC Research Institute
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8.
Reviewed and Recognized Methods
Methods that have been previously reviewed and recognized by comparable method
validation organizations may be applicable for PTM status. Method Developers interested
in obtaining PTM status may submit a
Performance Tested Methods
SM
Reviewed and
Recognized Application (Appendix 19) to the AOAC RI Program Manager.
9. Complaints
9.1
Licensee Complaints:
Formal Licensee complaints must be in writing and directed to the AOAC-RI
Managing Director. The AOAC-RI Managing Director will initiate appropriate action
to resolve the complaint.
9.2
User Complaints:
Test method user complaints must be in writing and should be directed to the
AOAC-RI Managing Director. Complaints directed to the AOAC-RI Managing
Director will be forwarded to the Licensee for resolution
. Failure to adequately
address user complaints will result in the Institute initiating an inquiry and
could lead to revocation of the test method's PTM status
.
10.
Appeals Process
10.1 Right to and Basis for Appeal:
Method Developers who have submitted a PTM Application may appeal certain
final
decisions of the AOAC RI. The appeals process is not open to parties that have not
submitted test methods to the AOAC RI nor to those seeking to appeal AOAC-RI
decisions regarding test methods submitted by other Method Developers.
Appellants must comply with all relevant AOAC RI administrative procedures
necessary to obtain an AOAC RI
final
decision before a formal appeal can be made
to the AOAC RI.
Appellants may appeal an AOAC RI decision to: 1) refuse acceptance of a PTM
Application; 2) deny PTMstatus; 3) revoke PTMstatus; or 4) refuse renewal of PTM
status. Appellants may appeal such final decision(s) of the AOAC RI on the basis of
alleged scientific or procedural error. Failure to agree on a testing protocol or the
lapse of a certificate is not subject to appeal.
All decisions of the AOAC RI with regard to the action under appeal shall be stayed
until the completion of the appeals process described herein.
10.2 Appeal Application: