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B
obcat Equipment Rental and Goscor
Access Rental, part of the Imperial
Group, joined forces to provide an
end-to-end lifting equipment solution to
meet essential materials handling duties
during the construction of a wind farm in
the Western Cape.
Brent Viljoen, Branch Manager of Goscor Ac-
cess Rental in the Western Cape, says “by
joining forces with Bobcat, we could provide
the customer with a complete rental solution
consisting of Telescopic Handlers and work-
at-height machines, qualified operators
and back-up service. I approached Bobcat
Equipment Rental, Western Cape, the com-
pany immediately came with its A-game.
The combined strengths of the two divisions
enabled us to offer the customer an excel-
lent group deal culminating in us securing
the two-part rental contract in 2014.”
“We conducted site visits to familiarise our-
selves with the boundaries to which our ma-
chines would be used so that we could offer
the best solution, from equipment rental to
highly trained operators and back-up ser-
vice,” explains Viljoen.
In terms of the rental equipment specifica-
tions, the work-to-height machines had to
lift workers to a maximum height of 26 m
while the Telescopic Handlers had to have
minimum lifting capabilities of 4 tons. All the
equipment had to be diesel driven and would
have to ably cope with traveling over uneven,
rough terrain.
“We understand the high value our custom-
er places on productivity and this of course
correlates directly to uptime. Major sites,
particularly those that are remotely located,
always bring challenges especially when it
comes to parts availability and service re-
sponse times. So one of our main objectives
was to structure a back-up service to opti-
mise our customer’s uptime.”
Bobcat delivered three Telescopic Handlers
as part of the first laydown requirement and
Goscor Access Rental honoured the second
part with the supply of three Genie boom
lifts.
The rental solution included qualified Goscor
operators who received further training to
ensure that they were fully familiarised with
TWO SPECIALISED GOSCOR DIVISIONS TEAM UP
to provide turnkey equipment rental solutions to
Western Cape Wind Farm
the units. Parts availability and 24/7 tech-
nical standby service completed the end-to-
end offering.
According to Viljoen, a number of key factors
contributed to the customer’s decision to ap-
point Goscor as preferred supplier. “A good
customer relationship is an essential part of
any business undertaking and we built a strong
relationship with our customer during the ne-
gotiation stage. “While our equipment stands
for itself as high end products, the challenge
is to bring ongoing expertise and service to
the operation and machinery and this is what
we delivered.” Viljoen acknowledges his staff
because he says it is only possible to become
a preferred supplier with knowledgeable, well-
trained and dedicated staff.
Viljoen ascribes the seamless operation of
the materials handling equipment at the site
to the collaboration of Bobcat Equipment
Rental and Goscor Access Rental and the
partnership that has been established with
the customer. “The success of this project
brings to the fore the strength and capabil-
ities of the Goscor Group as a turnkey solu-
tions provider.”
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CAPITAL EQUIPMENT NEWS
MARCH 2015