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WORKLOAD: CALLS AND TOTAL TIME SPENT
In this section, the workload of each unit is reported in two ways: deployed time and runs.
A dispatch of a unit is defined as a run; thus, one call might include multiple runs, which results in
a higher total number of runs than total number of calls. The deployed time of a run is from the
time a unit is dispatched through the time the unit is cleared.
Runs and Deployed Time – All Units
Deployed time, also referred to as deployed hours, is the total deployment time of all the units
deployed on all calls. Table 8-4 shows the total deployed time, both overall and broken down by
type of call, for all units responding to calls in MHFD and SSCCFD’s coverage areas during the
year studied. Table 8-5 shows the percentage of total annual hours and annual runs broken out
by call location. Workload for MHFD and SSCCFD units is broken out from workload for units from
agencies providing automatic aid in the next section.
TABLE 8-4: Annual Runs and Deployed Time by Call Type
Call Type
Avg.
Deployed
Min. per Run
Total
Annual
Hours
Percent
of Total
Hours
Avg.
Deployed
Min. per
Day
Total
Annual
Runs
Avg.
Runs
per Day
EMS
32.5
1,761.0
31.0
289.5
3,251
8.9
MVA
32.2
520.1
9.2
85.5
970
2.7
EMS Total
32.4
2,281.1
40.2
375.0
4,221
11.6
False alarm
26.6
265.1
4.7
43.6
598
1.6
Good intent
27.5
102.1
1.8
16.8
223
0.6
Hazard
39.2
146.3
2.6
24.1
224
0.6
Outside fire
106.9
1,170.3
20.6
192.4
657
1.8
Public service
32.4
252.9
4.5
41.6
468
1.3
Structure fire
155.2
548.3
9.7
90.1
212
0.6
Fire Total
62.6
2,485.1
43.8
408.5
2,382
6.5
Automatic aid
received
32.0
148.6
2.6
24.4
279
0.8
Cancelled
16.2
119.6
2.1
19.7
442
1.2
Mutual aid
64.0
642.3
11.3
105.6
602
1.6
Other Total
41.3
910.5
16.0
149.7
1,323
3.6
Total
43.0
5,676.7
100.0
933.1
7,926
21.7