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retailer |
summer
2016 |
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The successful and profitable retailers will be those that can offer
a more personalised and relevant service, that tailors the
fulfilment and returns options, and the charges for these services
to each customer segment to ensure long-term loyal and
profitable relationships. Ultimately, aligning this customer insight
with their supply chains will help retailers deliver a better and
more cost efficient service to today’s demanding online customer.
Download a cost-efficient full copy of the report here.
For further information, please contact:
JASON SHORROCK
//
Jason.Shorrock@jda.com
//
www.jda.comThis growth
presents both an
opportunity and
a challenge for
retailers, at a
time when
customers are
becoming ever
more demanding
in their
expectations of
free and flexible
fulfilment
options.
customer focus