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We’re working to protect you and your online banking in a number
of ways.
User Identification and Password
Security starts at your computer. Never share your login ID or
passwords with anyone, and always keep your login information in
a safe place. To make your passwords hard to guess, avoid using
your pet’s name, hometown or other personally identifiable choices
and combine random numbers instead of using your birth date.
Secure Sockets Layer Encryption
We use Secure Sockets Layer (SSL) encryption, a trusted method
for securing internet transactions. This technology scrambles data
as it travels between your computer and Umpqua, making it difficult
for anyone to access your account information.
Secure Access Code
You need a secure access code to access your accounts when
you log into our online banking for the first time or anytime from an
unregistered device. This code is delivered to you outside of your
online banking session through a phone call or SMS text message.
You can opt to register your device’s browser so that you do not
have to complete the Secure Access Code process the next time
that you access online banking with that device. If you delete
the security certificate or “cookie” that recognizes your device
as previously registered, you will need to request another secure
access code.
Browser Registration
In addition to your personal password security, we have added
another layer of security called browser registration that runs in the
background and helps verify your identity at login. Do not allow your
browser to save your passwords.
general information
General information
security
Security