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81

• The aim of the labour union was to have the fired employees from 1982

from the factory where GM produced their big vehicles (Fremont California)

employed.

• President of UAV Douglas Fraser even went to Japan to lobby at Toyota

representatives to move the production to the USA (in that time employment

rate in the American automotive industry decreased by 33%).

• The aim of the labour union was to attract Japanese producers to the USA

which would increase employment rate, tax collection and development of

the region where the car producer would settle down.

The objectives and purpose of a new joint venture – New UnitedMotor Manufacturing,

Inc. (NUMMI) resulted from the aims of particular elements of this cooperation

grouping:

• The aim of NUMMI was to learn the culture of the workers in the USA

and to transform them to the Japanese style of production. Building trust

between the employees and the company management was a concern. “GM

had problems with selling the model NOVA in year 1987-1988 and GM

permanently decreased orders for production of this model in NUMMI.

The management established kaizen teams to solve useful tasks and that way

they built employees’ trust step by step”).

• To educate the American suppliers of parts step by step and to show them

the Japanese style of production TPS.

• To make a “learning laboratory” fromNUMMI. Hundreds of GMmanaging

employees crossed the gates of NUMMI.

• To produce small, economical, reliable, high-quality cars for which there

was the demand in the period 1980

1990.

Cooperation of the two biggest competitors on the American market brought

significant advantages for both parties. The presidents of both companies, Fujio Cho

on behalf of Toyota Motor Corporation and Richard Wagoner on behalf of General

Motors Corporation, stated the following at the conference commemorating the 20th

anniversary of establishing NUMMI in 2004: “NUMMI succeeded from the whole

beginning in the fact that they brought work and economic development to California

and showed that global producers of automobiles can work together and learn from each

other”. Cho commented that NUMMI was a start of production of Toyota in the North

America. With no partnership 20 years ago, Toyota would not be where they are now.

4.2.3 Elements and processes of the NUMMI joint venture

Toyota Motor Corporation is among to the largest producers of automobiles.

They sold more than 8.8 million units in 2006 in five continents. According to the

Top 10 Fortune Global 500 chart Toyota is among the largest global companies. The

company states that they have reached this position particularly due to the fact that

they are a customer-satisfaction oriented company. The company Toyota was built on

a grouping and on the principles with the roots in Japan in their first years.

• Toyota Supplier Support Center: The centre was established in 1992 at the

factory NUMMI intended to provide trainings of the Toyota Production