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76

Adopted FY 2016-17 Budget

Infrastructure - Engineering & Inspections

Departmental Objectives

PERFORMANCE MEASURES

2014-15

2015-16

2016-17

2017-18

Actual

Budget

Adopted

Projected

Workload Measures

# of plan reviews conducted

1,479

1,600

1,600

1,600

# of work orders completed

76,075

80,942

80,942

80,942

# of City facility audits performed

83

88

88

88

# of roadway footage inspected

139,987

140,000

140,000

140,000

# of linear feet of new sidewalk installed

123,594

100,000

100,000

100,000

Efficiency Measures

Average cost per plan review

$358

$349

$349

$349

% of major facilities audited

98%

100%

100%

100%



% of City of Greensboro inspection costs compared to other

jurisdictions

53.7%

57.4%

57.4%

57.4%



Average # of inspections per day per inspector

17.8

18.3

18.3

18.3

Effectiveness Measures

% of plan reviews completed within time commitments

100%

98%

98%

98%

% of work orders completed on time

83%

84%

84%

84%

% of construction projects completed within targeted timeline

90%

100%

100%

100%



% of trades inspections completed within targeted time frame

87%

88%

88%

88%

Average grade for facilities capital renewal maintenance

C

C

C

C



Promote and educate employees on workplace safety.

Promote a collaborative, efficient and responsive organizational environment that supports the needs of citizens, businesses and

developers in the Greensboro area.

Provide for the construction of City resources to support desired growth or a quality of life that is attractive to economic development.

Take measures to ensure regulatory compliance standards are met.

Identify and implement cost saving measures and increase revenue generating opportunities.

Provide cost efficient inspection services as compared with other North Carolina jurisdictions.

Maintain City assets and resources to provide efficient and effective municipal services.



Develop and manage departmental budgets that efficiently provides for quality service to meet the demands of the community.

Provide a safe transportation system that ensures mobility for all users.

Develop and implement strategies to promote environmentally sound practices.

Provide support to public safety personnel and residents.

Provide training and certification opportunities to employees.

Complete work orders and mission critical functions within departmental adopted standards.

Support and promote City services and communicate effectively with both internal and external customers.