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EuroWire – March 2008
59
english technology news
Quality all the way from Sikora
Quality combined with minimised failure and cost is demanded more and more in the market of measurement and control suppliers
to the wire, cable and hose markets.
It is not surprising that special attention is paid to quality management systems of companies.
Sikora recognises the necessity of standardised operating processes and continuously works on an optimisation of its business
process. Just in time for its 20
th
anniversary, Sikora is also celebrating 20 years of ISO 9001 recognition.
Since 1993 the technology company has been certified according to DIN EN ISO 9001 and practices quality management to
perfection.
The
company
management
is
committed to the principles of
the programme and the primary
responsibility for daily oversight is the
quality control manager, Ulrich Gwinner.
For 14 years he has controlled and
managed the quality system – with
notable success.
“With
the
improvement
of
our
operational sequences we meet legal
demands and simultaneously aim at
a systematic increase of customer
satisfaction,” he said. “Moreover, with the
ISO-certification our market position can
be further strengthened and extended.”
Gwinner continuously analyses the
business processes in the different
departments of the company in
cooperation
with
the
company
management and employees.
For the continuous improvement of
quality, internal and external employee
training is provided numerous times
during the year.
The
company’s
cooperation
with
machine manufacturers and customers
worldwide is vitally important.
“The success of sustained quality
management
contains
clear
and
transparent processes. That is to say
a process oriented leadership, flat
hierarchies and a good communication,”
added Gwinner.
Reaching the
people you want
to reach . . .