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40

In an

emergency

, contact the police on

the following numbers: Mossos d’Esquadra

T

088, Policía Nacional

T

091, Guàrdia

Urbana

T

092.

Smoking laws

Since January 1, 2006, smoking in public

places has been regulated by law. You can’t

smoke in public buildings, while bars, restau-

rants, clubs and cafés smaller than 100

square metres can choose to be entirely

smoking or non-smoking – signs on the door

tell you which it is. Premises bigger than 100

square metres can have separate smoking

areas. Compared to other countries with

smoking restrictions in force, you’ll find

there’s still an awful lot of puffing going on,

though the ban is generally observed on

public transport and in public buildings.

Taxes

Local sales tax,

IVA

, is seven percent in hotels

and restaurants, and sixteen percent in

shops. It’s usually included in the price though

not always, so some hotel or restaurant bills

can come as a bit of a surprise – though

quoted prices should always make it clear

whether or not tax is included.

Telephones

Spanish

telephone numbers

have 9 digits,

and in Barcelona the first two digits of all

landline phone numbers are 93 (the regional

prefix), which you dial even when calling from

within the city. Spanish mobile numbers

begin with a 6, freephone numbers begin

900, while other 90-plus- and 80-plus-digit

numbers are nationwide standard-rate or

special-rate services. To call Barcelona from

abroad, dial your international access number

+ 34 (Spain country code) + 9-digit number.

Public telephones

in Barcelona have

instructions in English, and accept coins,

credit cards and phonecards. Phonecards

(

targetes

/

tarjetas

) with discounted rates for

calls are available in tobacconists, newsagents

and post offices, issued in various denomina-

tions either by Telefónica (the dominant

operator) or one of its rivals. Credit cards are

not recommended for local and national calls,

since most have a minimum charge which is

far more than a normal call is likely to cost. It’s

also best to avoid making calls from the phone

in your hotel room, as even local calls will be

slapped with a heavy surcharge.

You can make

international calls

from

any public pay-phone, but it’s cheaper to go

to one of the ubiquitous

phone centres

, or

locutorios

, which specialize in discounted

overseas connections – you’ll find them

scattered through the old city, particularly in

the Raval. If the rates to the country that you

want to call are not posted, just ask. You’ll

then be assigned a cabin to make your calls,

and afterwards you pay in cash. For reverse-

charge calls, dial the

international operator

(

T

1008 Europe,

T

1005 rest of the world).

Most European

mobile phones

will work

in Barcelona, though it’s worth checking with

your provider whether you need to get inter-

national access switched on and whether

there are any extra charges involved. Even

though prices are coming down, it’s still

expensive to use your own mobile exten-

sively while abroad, and you will pay for

receiving incoming calls for example.

Provided your own phone isn’t blocked you

could simply buy a local

SIM card

instead

for your mobile, from operators like Vodafone

(

W

www.vodafone.es)

or Movistar (

W

www

.movistar.es)

. Or if you plan to spend some

time in the city it’s almost certainly better to

buy a

Spanish mobile

, as the cheapest

non-contract, pay-as-you-go phones cost

from around €29. You can buy top-up cards,

or have them recharged for you, in phone

shops and post offices and from ATMs.

Useful telephone numbers

Calling home

T

00 (Spain international access

code) + your country code + city/area code minus

initial zero + number

Barcelona general information

T

010

National directory enquiries

T

11818

The time

T

093

Alarm call

T

096

W

www.paginasamarillas.es

Yellow Pages finds

any business in Barcelona and has links to the

Paginas Blancas (White Pages), to find a person.

Ticket agencies

You can buy concert, sporting and exhibition

tickets with a credit card using the

Servi-

Caixa

(

W

www.servicaixa.com

) automatic

dispensing machines in branches of La Caixa

savings bank. It’s also possible to order

BASICS

|

Travel essentials