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I'm writing to express our appreciation for the professional ser-

vice we received from one of your realtors, Gray Trotter. We feel

strongly that one can learn more of a person's character in watch-

ing how they react when things don't go their way rather than

how they react when they do. Such was our case with Mr. Trotter.

Unfortunately, we pulled out of a home purchase one hour prior

to our scheduled closing after Mr. Trotter completed extensive

legwork. Despite this disappointment, Mr. Trotter maintained his

professionalism, kind demeanor and dedication to servicing us. He

in fact worked with the seller to have our earnest deposit returned

even though we were past the redemption period. My wife and

I truly appreciated how Mr. Trotter continued to service us even

when he had nothing to gain and clearly things "did not go his

way". I want you to know that you have a have fine team member

who displayed noble character. Please feel free to extend our ap-

preciation to Gray and your entire team.

Sincerely,

Dan and Kathy Savoie

Gray Trotter

Broker/Auctioneer

336-701-2599