City of Surrey 2016 Annual Report

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PERFORMANCE MEASURES
SURREY PUBLIC LIBRARY
Division
Performance Measures
(Sustainability Pillar)
Actual Budget
2016 2016 20171 2018 2019 2020 2021
PUBLIC SERVICES
# of transactions completed using the
Library’s materials collection
(Inclusion/Health & Wellness)
4.17 M 4.19 M 4.16 M 4.20 M 4.22 M 4.24 M 4.26 M
# of enrolments in Summer Reading
Club and other literacy programs
(Education & Culture)
127.718 K 120 K 139 K 151 K 165 K 180 K 196 K
# of transactions completed using the
Library’s materials collection
(Education & Culture)
4.78M 4.9M 5M 5.05M 5.10M 5.15M 5.20M
ADMINISTRATIVE
SERVICES
# of online access points available on
library premises (Inclusion) 234 234 236 238 240 242 245
% of new customers signed up on
email notification (Ecosystems)
61.4% 62% 63% 64% 66% 68% 70%
1 Budget figures from 2017 to 2021 have been revised to more accurately reflect current data and trends.
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