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Incommunicado
(With the compliments of the
Journal of the Law
Society of Scotland)
THE PRINCIPLES OF ENCLOSURE AND
OTHER COMMUNICATION HINTS
(1) Fold any document small enough to be easily
lost well inside larger documents where it may remain
safely concealed for years. Imagination can usefully be
applied to the selection of short urgent documents,
Particularly those of a financial character, to be linked
ln
this way with long documents of a less urgent nature,
Unlikely to be processed for several weeks and preferably
dealt with by a different partner or, where pos-
Sl
ble, by a different office of the same firm.
(2) All existing folds are probably in the wrong
P
la
ce, so why not make some new ones?
(3) Pins, paper clips and staples should be so placed
a s
to ensure that no document can be read or signed
Without taking the whole assembly to bits.
(4) Concentration by the recipients can be further
Assisted by placing the occasional document upside
a
°wn or back to front, and a useful variant is to put
s
°TOe pins or stapling clips at the bottom and the sides
as well as the top. Carefully ensure that dates, reference
nu
mbers, addresses and other particulars to which
People are likely to wish to refer are efficiently masked.
^
e
a l experts will plan at an even earlier stage the
Positioning of such particulars in the layout of their
documents where they are most likely to be obliterated
damped out of sight by all well-known punching,
""ng and binding systems.
(3) Additional employment can be generated for the
Profession by ensuring that all letters and memoranda
jwhether produced for use within the office or to pass
e
tween different solicitors) are prepared in a form, or
s
p!ced with the odd phrase, which will render them
^ s u i t ab le to be copied and passed to the clients con-
cerned, without editing and retyping.
(b) The profession have attained a high standard of
e
conomy in preparing drafts in very close spacing
^ t h o u t any wasteful margins or gaps between the
Paragraphs. Economy apart, this is a useful deterrent
a
Sainst superflous and impertinent amendment.
(7) The profession have attained a high standard
. economy in preparing drafts in very close spacing
Without any wasteful margins or gaps between the para-
graphs. Economy apart, this is a useful deterrent against
Su
perflous and impertinent amendment.
(3) Telephone hints:
, (
a
) The grandeur of a tycoon can be calibrated by
•}
e
number of consecutive women employed to tell his
Vl
ctims, after appropriate pauses, "Mr. X would like to
s
Peak to you. Will you hold the line, please?" Three
is a good score, but additional points are conceded for
long waits, impressive background noises and heavy
breathing.
(b) Few solicitors can afford more than one such
acolyte, but we compensate for this by the length of
the pauses and the triumphant announcement that the
originator of the call has "gone out for a coffee".
(c) After a long run of such telephone assaults, one
can be bold enough or angry enough to say : "Don't
put any more calls through unless the caller is actuallv
on the line himself." If by any ill chance such an
instruction is remembered or observed, it is almost cer-
tain to lead to an immediate and ill-tempered confron-
tation with a client who is old, deaf, rich, obtuse or
important (or all of these things) whom one had in-
tended, but had forgotten, to exclude from such an
instruction.
(d) This admonition is not widely required, but it
is anti-social to cheat the post office of telephone reve-
nue by responding to a single request to phone a caller
back; make him phone at least four times to prove his
sincerity.
(e) Some saboteurs, foiled of immediate access,
attempt to leave, or even dictate, a message indicative
of the subject matter of the call in the illicit hope that
the respondent might just conceivably apply his mind
to the message, phone back with the relevant file handy,
or even read it up. The post office has, however, little
cause to worry—few respondents ever get such a mes-
sage. Fewer still react to it. If and when they return the
call, it is just: "They told me to phone you."
(f) Another fraud on the GPO revenue which evokes
an equally negative response is to exploit the economic
weakness of STD by ringing a distant office, and say-
ing : "Your reference is ABC, please tell whoever is deal-
ing with this that I will phone him in ten minutes and
that I want to ask him about Z." The damsel thus
approached will prove entirely uncomprehending and
obstructive, and will deploy every wile within her reper-
toire to induce you to "Hold on" while she conducts a
chatty, lengthy and fruitless canvas of all the depart-
ments and extension numbers she can think of, most of
which will prove to be disorientated, unconcerned,
hostile, or out for lunch.
(g) The imperious ring of the telephone and the
thought that it is consuming electricity and costing
money exert an inexplicable magic upon us all. A client
may have risen at dawn to travel hundreds of miles to
honour a long-prearranged appointment, yet his claim
to our attention can be disrupted or delayed by a talka-
tive hobo, reversing the charge and discoursing on
trivialities which he is too idle and inefficient to commit
to paper.
Administrative Law andthe Rights of the
Citizen
contributed and revised by the Editor
AH •
^oniinistrative Tribunals in modern times have become
jOore frequent and tend to effect to a greater extent
rights of the citizen in the modern Social Welfare
°
l
ate. In
many instances, the decision of these Tri-
bunals is the subject of appeal not to the Courts, but
to an Appeals Officer or to the Minister. The system
operative in the hearing of grievances on the part of
persons effected is not very encouraging to the pro-
fessional lawyer who normally operates through the
Courts supervised by an independent judiciary. This is
100