Saint Gobain - Registration document 2016

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2 ONE AMBITION: TO IMPROVE THE WELL-BEING OF ALL
1. The Group and its environment
24 SAINT-GOBAIN - REGISTRATION DOCUMENT 2016
The Group and its environment 1.
A GROUP ATTENTIVE TO ITS ECOSYSTEM 1.1
The Group’s organization, size, international dimension and
diverse business portfolio imply decentralized management
of the dialogue with stakeholders, allowing the operating
entities broad autonomy in conducting their businesses.
Dialogue must be constructive, transparent and based on
mutual trust.
Within each of their respective perimeters, the Group’s teams
listen to their stakeholders and, above all, to their customers.
being mandated, for each stakeholder, to compile the
expectations expressed at the local, national and international
levels.
To better organize this dialogue, priority stakeholders have
been grouped according to challenge (see illustration below).
This provides a formal structure for feedback on internal and
external stakeholders’ expectations, with a Group function
This ensures that stakeholders’ key expectations are factored
into the Group’s long-term strategy.
STAKEHOLDERS
MARKETING
Market
Customers, users, purchasing advisors, suppliers
SUSTAINABLE
DEVELOPMENT
Regulatory authorities
and lobbying partners
Regulatory authorities
and lobbying partners:
Governments, regulators,
inter-governmental entities,
international organizations
(UN, ILO, etc.),
inter-professional associations,
Green Building Councils
FINANCIAL
COMMUNICATIONS
Investors
Shareholders, of which :
employees, institutions,
individuals, ISRs, rating
and ranking agencies
HUMAN RESOURCES
Employees
Employees, temporary workers, employee
representatives, work/study students, interns
DELEGATIONS
Local communities
Local governments
(elected representatives,
administrations, etc.), opinion
leaders, neighborhood
of sites (private or public
companies, individuals, etc.),
traditional media
CORPORATE SOCIAL
RESPONSIBILITY (CSR)
Civil Society
NGO’s, foundations,
assocations, universities,
secondary and professional
educatio, on-line media (social
networks, blogs, etc.)