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CONSTRUCTION WORLD
FEBRUARY
2017
WOOD CONSTRUCTION
Performance management is an ongoing process through which
an employee’s efficacy in the workplace is both supported and
enhanced for optimal throughput. By adopting a collaborative
approach, management and employees can work together using
such a system to help define and achieve the employee’s goals
and objectives.
“Performance management can have a profound effect on the
success of the business and the intrinsic value it holds for staff,
management, investors and clients. Partnering with iStratgo was
thus an important step for us at LCP Roofing, because we’ve
experienced enormous growth and feel that alignment of strategic
objectives and the management of individual performance are key
to successful growth management,” says Freddy Robertson, LCP
Roofing sales manager.
According to Ishmael Dube, (CEO) at IMD Innovations, parent
company of iStratgo, “In order to best facilitate high performance,
companies need to find out if they are measuring the right things.
There is no use in focusing on sales performance measures when
the real strategic challenge relates specifically to profit margins.”
He goes on to say that, “Secondly, the company must investigate
whether or not the way they measure performance is perceived to
be objective and/or fair enough by their employees. This is of critical
importance, because the performance appraisal process is meant to
motivate staff, not demoralise them.
“Without buy-in from employees, any new system a business
tries to implement will fail due to fear of change. Knowing this, we
implemented the system gradually to allow staff to get used to it
without being intimidated by it,” notes Robertson. “All the iStratgo
software is online browser based, which means that nothing gets
installed either on the server or client side, with the benefit of all the
information being readily available at any time, anywhere,” he says.
Sustainable strategy
The introduction of iStratgo’s performance management system
at LCP Roofing is far less about ticking off a checklist than
implementing a sustainable strategy with well-aligned and
measurable goals. In this way, LCP Roofing will be able to ensure
that the efforts of staff, projects and teams are equipped to direct
their full attention to tasks and activities that create real value for
the company.
“iStratgo has a host of exciting features that help us to meet
all of our balanced scorecard and performance requirements. The
software is based on business fundamentals that are informed
by performance scores validated against the number of years the
employee has spent in the same role,” remarks Robertson. “The
iStratgo system also has a leave management module that allows
an employee to apply for any type of leave on the system, indicating
the number of days they’d like to take off and the reason why. The
manager can then approve or decline the application based on the
proposed reason, making leave application smoother and faster.”
While the iStratgo system was only implemented at LCP Roofing
a few months ago, the company’s performance management
and development has already reaped the rewards. “The system
encourages management to evaluate and re-evaluate all areas of
the business. When revisiting aspects of operation often overlooked,
like productivity or cost-effectiveness of business processes,
→
Effective
PERFORMANCE MANAGEMENT
South African leader in roof truss technology,
LCP Roofing, has recently partnered with local
performance management solution, iStratgo, in
order to optimise its business processes.
South African leader in roof truss technology, LCP Roofing, has recently
partnered with local performance management solution, iStratgo, in
order to optimise its business processes.
“Partnering with iStratgo was an important step for us at LCP Roofing.
We have experienced enormous growth and feel that alignment of
strategic objectives and the management of individual performance are
key to successful growth management,” says Freddy Robertson, LCP
Roofing sales manager.