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ABC Company - Scorecard
Measure
2014
2015
2016
Total Employee Count
Total Cases
Total Clients Served
EAP Annualized Rate (national average is 4-6%)
Case Type
Marital/Family
Psychological/Emotional
Legal
Financial
Formal Management Referral
Alcohol/Drug
Relationship
Anxiety/Depression/Stress
Work Related
Measure
2014
2015
2016
Sick Time Average Hours Per Employee
Average Tenure
Average Missed Routes
Worker's Compensation - Number of New Claims
Worker's Compensation - Average Claim Cost
FMLA - New Leave Requests
FMLA - Average Leave Duration (running 12 months)
Long Term Disability - New Claims
Measure
2014
2015
2016
Percent of Members Preventive Exam Compliance
26.50%
27.90%
30.50%
Primary Care Visits/1000
1941.90
1901.80
1903.10
Monthly Plan Spend PMPM
$1,162.00
$1,111.00
$1,219.00
Number of Large claims in excess of $50,000
16
20
20
Number of Large claims from $30,000 to $50,000
26
21
30
Percentage of all paid expenses attributed to high cost claim 37.30%
37.90%
42.30%
Overall Expenses (Paid PMPM)
August 13 to July 14August 14 to July 15 August 15 to July 16
Inpatient Facility
$59.77
$53.45
$76.04
Outpatient Facility
$129.30
$115.80
$149.72
Professional
$110.50
$109.05
$123.61
Management Services
$5.55
$5.58
$5.46
Total Medical
$305.12
$283.88
$354.83
Pharmacy
$83.03
$103.75
$99.32
Emergency Room Visits/1000
291.0
290.4
316.0
Generic Dispensing Rate
82.9
83.50%
85.10%
Annual Trend
7.0%
0.0%
0.0%
Refund Amount
$601,960.00
$667,492.00
$909,225.00
Benchmark
2014
2015
2016
Capturing Senior Level Support
N/A
73
Creating A Cohesive Wellness Team
N/A
56
Collecting Data to Drive Results
N/A
59
Crafting An Annual Operating Plan
N/A
88
Choosing Appropriate Health Promotion Interventions
N/A
60
Creating A Supportive Environment
N/A
69
Carefully Evaluating Outcomes
N/A
100
WELCOA Benchmarks
Medical Plan
Behavioral Health / EAP
Productivity Measures