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The co-op also features a gas station

and convenience store, making it a

one-stop shop for visitors.

A true co-op, consumers don’t need

to be members to shop at Roaring Fork,

but for just $25, they can purchase a

lifetime membership that entitles them

to share in patronage dividends.

These dividends are derived, at least

in part, from the continued ability

of the store to be competitive and

attract customers. The desire to meet

customers’ needs was the major impetus

behind the decision to remodel the

location, according to Baldo Barragan,

store manager.

New Look, New Products

The remodel to Roaring Fork began a

few years ago, with updates to the co-op’s

electrical and computer systems and

repaving the store’s parking lot.

While these first steps in the process

weren’t necessarily the most noticeable

to customers, they made a big difference

in the co-op’s ability to operate efficiently.

With improvements made to the

business’ infrastructure, the remodel

quickly turned to the salesfloor.

Inside, Barragan and his team shifted

around some of the departments,

brought in plenty of new products

and added the convenience store.

“We brought in more new items in

hardware, too,” says Barragan. “We got

two new front counters, and we brought

in new lines, like Milwaukee power tools.

That line has been a good seller.”

When it came to updating and

enhancing assortments, the Roaring Fork

team also relied on help from Blish-Mize,

which sent a team to spend a week helping

remerchandise the store.

After moving all the old merchandise

to the warehouse located behind the

store, the team installed new fixtures

that would accommodate the enhanced

product selection.

Blish-Mize sales representative

Denver Randol, who helped with

the remodeling project, says it was a

challenge to keep the store open during

construction, but the Roaring Fork

staff managed.

“They had to do the work in stages,”

Randol says. “They did all this work

while the store stayed open.”

Barragan says he appreciates the help

he and the rest of his staff received from

Blish-Mize throughout the process.

“They helped with everything,” he says.

“I was very grateful; it was exhausting.”

While Barragan admits there was a bit

of an adjustment period for some of the co-

op’s longtime customers, he credits his staff

with helping ease shoppers through any

potential growing pains. “We have quite a

few people on the floor who can take our

customers where they need to go,” he says.

One of the most noticeable additions

that came about during the remodel was

the convenience store. This unique area

The remodel to Roaring Fork Valley Co-op included shifting departments and bringing in new products. The Roaring Fork and Blish-Mize teams did

the work in stages, and the store stayed open throughout the process.

Hardlines

Strategies

Fall 2016

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