Hydrant Meter Rental Units- Training Manual

How to Process a Returned Hydrant Meter Rental Unit • The Administrative Technician (AT) will receive the Hydrant Meter Rental Unit and begin a Billable Charges Form. The form will be placed in a pouch and attached to the rental unit. The AT will date /time stamp the paperwork for the account to indicate when the meter was returned to us and put it in the appropriate colored pouch. • The red pouch is for daily high priority rental units that need to be processed on the day received.

• The black pouch is for low priority rental units. These units must be processed within 48 hours of being returned. • Pouches are attached with the supplied clips and must remain on the rental unit until it has been found operable and returned to the rack. • The Field US will put a date / time stamp on the paper work and then examine the returned hydrant meter rental unit for any condition issues that show tampering or misuse of the equipment. If there are signs of tampering or misuse, the Field US should take a picture of the returned equipment and place the picture in the customer’s file on the COR server. ( \\corfile\Public_Utilities_NS\5280_Water_Meters\610_Administration\Admin\Hydrant Meter) • The Field US will test the meter and backflow unit. ( See Testing a Hydrant Meter and Backflow Assembly) • If a rental unit has been found inoperable, all repair or replacement parts are marked on the billable charges form. As of July 1, 2017, labor charges for repairs/replacements will be added as well. Once all charges have been added, the original sheet will be removed and submitted to the AT.

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