P&P April 2016

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Vol. 74, No. 2

April 2016

contents

www.aphsa.org

April 2016

Policy&Practice

1

TODAY’S

EXPERTISE

FORTOMORROW’S

SOLUTIONS

departments

3 Director’s Memo It’s a Matter of Design: Our Theory of Change 5 Locally Speaking Gage East: A Two-Gen/Multi-Gen Story from the Prairie 6 Locally Speaking Charting a Course for Change: Navigating Change with Intentionality and Courage 24 Legal Notes Vetting Prospective Foster Parents 25 Legal Notes When Do Informal Parenting Arrangements Need Approval from the State? 26 Technology Speaks Unlocking “Household DNA” to Deliver a Personalized Customer Experience in Health and Human Services 28 Association News Updates from NAPCWA and NASCCA 30 Staff Spotlight Christine Tappan, director of strategic management 36 Our Do’ers Profile Anne Mosle, vice president of the Aspen Institute

features

Cover photograph via Shutterstock

Engaging the Consumer Voice Consumer engagement comes in many forms, sometimes through chance encounters. No More Band-Aids A science-informed, two-(or more) generation reset AWhole-Family Approach to Workforce Engagement APHSA’s Center for Employment and Economic Well-Being presents a strong case for involving the whole family in supporting family stability and well-being. Travels with the Value Curve An exhilarating and humbling journey leads us to what’s around the next bend in the road. 8 16 20 12