13 / 52
13
Regulation
In 2016 Ofcom conducted a Fundamental Review of the
Regulation of Royal Mail and in its provisional findings,
found there were no significant changes needed to
the regulatory landscape. The Review findings were
confirmed in March 2017. The existing regulatory regime
which provides mandated access to Royal Mail’s network
for letters and large letters and ensures a minimum price
for Royal Mail’s bulk mail prices will be extended to 2022.
In addition, Ofcom has published a provisional view that
Royal Mail breached competition law by engaging in
conduct that amounted to unlawful discrimination against
postal operators competing with Royal Mail in delivery.
A final decision is expected in 2017.
Outlook
In our core Downstream Access Mail business, with
a good track record of client renewals and wins, we
expect volumes to remain stable. We have built upon our
operational expertise in mail and transferred it into Parcels
both in the UK and Internationally. With an integrated
sales team and account management infrastructure in
place, we are well positioned to deliver on our growth
strategies in 2017.
Doordrop Media is expected to continue to outperform
the market as the channel proves its value in a digital
age. We remain committed to driving efficiency within all
aspects of the business and, with our new super depot
in Bolton coming on stream in April 2017, we will have
the capacity to exploit our growth potential in the
ecommerce sector.
We are a delivery management company that can exploit
the growing ecommerce market because we have services
that integrate across the whole ecommerce supply chain.
We help generate traffic to a customer’s website through
use of Doordrop Media or Downstream Access Mail;
we input at the transactional stage by offering tracking
services; we work with partners to provide fulfilment; and,
then end delivery to the consumer.
We are committed to be an efficient, high quality and
competitively priced company in all of our markets.
Nick Wells
CEO
10 March 2017
Strategic Report
|
Whistl Annual Report 2016
WE HAVE USED WHISTL
FOR MAILINGS AND
DOORDROPS SINCE
2004 – THEY ALWAYS
DELIVER EXCELLENT
SERVICE AND ARE VERY
RESPONSIVE.
KEITH MARTIN
SKY
CEO Business Review