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UPM Annual Report 2014

UPM Annual Report 2014

27

28

CONTENTS

Consistent

work delivered

results

Business performance

Operating profit increased significantly due to

a clear improvement in sales margins resulting

from both higher sales prices and lower variable

costs. Fixed costs remained on the previous

year’s level.

Business development

UPM Plywood’s performance has consistently

improved thanks to past years’ restructuring and

streamlining measures and a renewed commer-

cial strategy. In 2014, UPM Plywood proceeded

with measures to further improve performance

in several areas, focusing particularly on sales

management and service offering as well as

operational efficiency and work safety.

UPM Plywood made further progress in its

customer-oriented approach in 2014. A clear

definition of the value proposition to custom-

ers in 2013 enabled UPM Plywood to enhance

its technical support, services tailored to end-

use needs and services to improve customers’

process efficiency.

Through its improved customer focus, UPM

Plywood has successfully increased sales to

demanding end-use industrial applications such

as LNG (liquefied natural gas) vessels and

trailer manufacturers. Investment activity in the

LNG industry is high and the outlook remains

good. In the area of road freight applications,

UPM Plywood has provided expertise to fur-

ther reduce the weight of trailers in co-opera-

tion with trailer manufacturers and has

launched the WISA Bonded Floor plywood

solution. The new application brings about

both economic and environmental benefits.

UPM Plywood’s increasingly value-oriented

customer offering improved average sale prices

compared to the previous year.

In 2014, UPM Plywood also succeeded in

further improving its operational efficiency.

Fixed costs remained at the previous year’s level

as the benefits of a new maintenance model and

strict cost control offset the impact of cost

inflation. A shorter maintenance shutdown at

the Finnish mills improved production flexibil-

ity and enabled UPM to respond to customer

demand with increased production. Intensified

PRODUCTION

PLYWOOD MILLS

(SPRUCE)

PLYWOOD MILLS

(BIRCH)

VENEER MILL

SALES

o

o

Leading supplier in

demanding end uses

o

o

High quality

o

o

Supply chain services

o

o

Professional technical

services

o

o

Reliable supplier

o

o

Strong brand

UPM PLYWOOD VALUE CREATED

Moderately labour and capital

intensive industry

Engaged high performing people

Community engagement

Responsible sourcing

Sustainably sourced wood from

certified sources with full traceability

Sustainable energy

Safe and certified

products

Carbon storing products

Employment

Work safety

Vitality of local

communities

Low emissions

ROCE

CUSTOMER

INDUSTRIES

CAPITALS

OUTCOMES

Product and process development

Construction

LNG shipbuilding

Vehicle flooring

Parquet

Other industrial

manufacturing

efforts in supply chain and production manage-

ment resulted in improved quality, higher

delivery assurance and lower unit costs.

In 2014, production efficiency improved in

particular at the Savonlinna birch plywood mill

in Finland. Since the extension and modernisa-

tion work was completed in 2012, production

efficiency has gradually improved and the mill

offers further improvement potential.

Safety issues have been made an integral

part of the business management system and

daily activities, and thanks to a continued

systematic approach and readiness to intervene

in risk situations, safety results have improved

considerably, reaching world class industry

levels in 2014.

Markets and drivers

• Plywood demand is driven by activity in

the building and construction and furniture

industries as well as industrial end-use

segments such as transportation.

• Plywood demand in Europe is estimated

to have increased slightly in 2014. Demand

was slightly higher in industrial applications

than in construction-related end-use

segments.

• The plywood market in Europe was in

balance in 2014, and sales prices increased

slightly.

OUR DIRECTION

Profitable growth through

operational excellence and

customer-oriented service

Strengthen market position in

selected businesses by increasing

value and service offering

OUR STRENGTHS

Leading supplier in demanding

end-use segments

Reliable supplier with consistent

high quality

Superior customer service

Strongest brand in the market – WISA

®

END USES

UPM Plywood

CO-OPERATION DRIVES WELLBEING AT WORK

UPM Kalso veneer mill in Kouvola, Finland has focused on the development of leadership,

management skills and solution-oriented decision-making, and the results are beginning to

show. The changes have been driven by rapid changes in the veneer business, personnel

reductions and concern for the mill’s future, which could be seen in the Employee Engage-

ment Survey feedback.

The mill identified relevant development areas in workshops and created clear action plans

based on them. The business and mill management team, together with the employees,

began to systematically change old practices and fix identified issues. From the beginning,

shop stewards had a significant role in the improvement of the work environment and

wellbeing of the employees.

The main action points for the mill were the development of multiple skills and job rotation.

Changes were made to meeting practices and content, decision-making, information flow

and communication. In addition, the mill has focused on improving people management,

working conditions and wellbeing reviews.

KEY FIGURES

2014

2013

Sales, EURm

440

429

Operating profit excl. special items, EURm

44

21

Capital employed (average), EURm

268

286

ROCE excl. special items, %

16.4

7.3

Personnel on 31 Dec.

2,441

2,455

50

40

30

20

10

0

2014

2013

2012

*)

excl. special items

Operating profit

*)

EUR million

BUSINESSES 15–30