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Methodology and indicators
Table of indicators
Performance indicators
Amundi Group
Unit
2015
2014
Ethics and compliance
Number of Compliance Committees
Number
11
11
Number of complaints
Number
2,271
1,743
% of employees trained in anti-corruption procedures
(8)
%
0
90
% of employees trained in anti-money laundering procedures
(9)
%
0
0
% of employees trained in anti-fraud procedures
(8)
%
0
0
Complaints made to
Institutional, Sovereign
and Corporate Client
Services , by type
Number of complaints
Number
32
133
- Contesting a trade
Number
17
72
- Time to execute a trade
Number
6
19
- Quality of product/service
Number
7
39
- Pricing
Number
2
3
Assistance to partner
networks*
Number of training sessions conducted in the networks
Number
3,368
3,340
Staff specialising in networks
FTE
239
215
Risk management
(10)
Percentage of managed portfolios having a risk strategy
% 98.9
96.5
Headcount in control
positions
Business line headcount in Risk Departments
FTE
168.1
155.6
Business line headcount in Audit Departments
FTE
21.5
18.0
Business line headcount in Compliance Departments
FTE
57.0
48.8
Percentage of total headcount
%
8
7.4
Dedicated Sponsorship* Amount of contributions
€ 1,165,785 1,020,715
Responsible purchasing*
Purchases from sheltered sector companies
€ 175,000
96,706
Subcontracting (expenses for contractors)
€ 33,746,817 30,400,836
Use of sheltered sector companies
Number of
“beneficiary units”
9
5.52
Percentage of invoices paid on time
% 81
73
* Scope: Amundi SEU (France)
(8) This training was not put into the 2015 training plan.
(9) This training was postponed to the first half of 2016.
(10)
Scope: Amundi Asset Management.
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AMUNDI
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2015 CORPORATE SOCIAL RESPONSIBILITY REPORT