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2016 CORPORATE SOCIAL RESPONSIBILITY REPORT (CSR)

4

HUMAN RESOURCES INFORMATION: HR DEVELOPMENT AS A DRIVER OF PERFORMANCE

Workplace safety processes have also been defined in Germany. They

are implemented and strengthened through regular controls (particularly

for employees who work in laboratories or outside office hours) and

dedicated training (since 2016, specific training has been organised

for managers on safety issues).

In Romania, training is given by the Safety Manager twice a year to

employees working in Assystem’s offices (backed up by quarterly e-mails

giving additional instructions) and four times a year to employees who

work on project sites and in plants. To help prevent the risk of road

accidents, employees who drive Assystem vehicles are given medical

check-ups once a year.

4.3.4.2

Promoting quality of working life

The Group seeks not only to protect its employees’ health and safety

but also to offer them the best possible working environment.

This aim has led employees in France to be offered the opportunity to

work from home (see Section 4.3.1.4 of this Registration Document).

In the United Kingdom, employees are offered training in techniques

to reduce workplace stress.

In Romania, numerous measures are deployed to promote a good quality

of working life, such as the Social Club (a relaxation area open to all

employees) and the regular organisation of social and sporting events.

4.3.5

NURTURING HUMAN CAPITAL

4.3.5.1

Supporting young and older employees

through dynamic intergenerational transfers

4.3.5.1.1 SUPPORTING YOUNG PEOPLE

Providing opportunities to young employees and supporting their career

development are key commitments for Assystem.

Induction and development programs have been set up in all of the

Group’s host countries, to support new hires as they settle into the

Company.

The Leo program set up in France in 2012 is one example of this

policy. The hundred or so interns from target engineering schools who

join Assystem each year take part in a specific induction and mentoring

program. In 2016, 60% of them were hired at the end of their internship

and the aim is to increase the proportion to 70% in the coming years.

In Romania, young recruits take part in a one-week induction program

and are guided by a mentor. They can also be given help in finding

somewhere to live. Around fifteen students are taken on under short-term

contracts each year and receive training with a view to subsequently

being offered a permanent contract.

In the United Kingdom, the hiring of young people is actively

encouraged, especially under apprenticeship schemes. They participate

in high quality training and skills development programs recognised

by such highly respected organisations as the Institution of Mechanical

Engineers (IMechE).

4.3.5.1.2 OLDER EMPLOYEES

In France, the Group has deployed various measures to help older

employees maintain and develop their skills (see Section 4.3.3.2 of

this Registration Document).

In the United Kingdom, older employees are offered flexible and/or

reduced working hours.

4.3.5.1.3 INTERGENERATIONAL SKILLS TRANSFERS

In all of its host countries, the Group promotes intergenerational transfers

of skills through its many partnerships with engineering schools (see

Section 4.5.3 of this Registration Document) and in 2017, a charter

will be published setting out its policy in this area.

In France, the Assystem Institute promotes the transfer of expertise

between generations through its training programs (see Section 4.3.5.2

of this Registration Document).

In 2013, AEOS and Assystem France each signed a corporate

agreement with trade union representatives to set up a “Generation

Contract”, a new type of contract introduced in France to encourage

the employment of young people and knowledge-transfer from older

employees.

AEOS and Assystem France have given certain commitments in these

contracts concerning:

the hiring of older employees;

the continued employment of older employees;

improvements to the working conditions of older employees, including

through reductions in their working in hours;

the organisation of intergenerational cooperation, notably through

the creation of a technical expertise unit which older employees are

invited to join in order to develop and/or lead training sessions at

the Group’s own centres and/or at target engineering schools;

skills and qualifications development and access to training.

In the United Kingdom, young hires are helped by their sponsors to

ensure that the training course they have chosen is appropriate and will

enable them to acquire the skills needed by the Group.

In Romania, the Group has a policy of hiring older employees who

can pass on their knowledge and expertise to the younger members

of the team.

4.3.5.2

Providing training today to meet the needs

of tomorrow

Developing and constantly upgrading skills is vital to guarantee the

long-term excellence of Assystem’s

savoir-faire

.

Thanks in part to the creation of the Strategic Workforce Assystem

Planning (SWAP) system, the Group offers all employees a training

roadmap aligned with the engagements they are chosen to work on,

their skills and the needs expressed by the client, the Company and the

employee. SWAP is a shared skills management system that is used to

better target the training spend and offer employees the opportunity to

drive their own careers. SWAP was initially deployed in France, then

ASSYSTEM

REGISTRATION DOCUMENT

2016

57