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34 A P R I L , 2 0 1 9
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A community may also consider
tapping an outside expert or third
party organization that special-
izes in “Community Engagement”.
Companies that focus on this service
can tailor and deliver programming
both on site, and off-site. They pro-
vide an elevated level of hospitali-
ty through amenity space activation
and management which may include:
exclusively, fitness and wellness pro-
gramming, spa management and
concierge services. They manage an
array of programs including, personal
training, group fitness, meditation,
nutrition, running/walking clubs, and
more.
Community engagement can also
go beyond just that of tangible events.
It is significant for associations to lever-
age technology. Communities need to
provide a channel of communication
where information can be shared,
which in turn will encourage partici-
pation.
Consider launching a community
portal or community app. Web por-
tals are a valuable tool in which a
variety of information can be shared
with residents and residents can
have access to community informa-
RESIDENT
ENGAGEMENT...
from page 32.
“Communities
need to provide
a channel of
communication
where information
can be shared...” © iStockphoto.com