16
Practices of administrative and management bodies
Internal Control
152
Worldline
2016 Registration Document
operations and therefore enhances the control environment.
Functions). This matrix structure allows a dual view on all
functional management (Sales & Markets and Support
Business Units (Geographies)/Global Business Lines) and
structure that combines operational management (Regional
Matrix organization
: The Company runs a matrix organization
frame the assignment of responsibilities:
Responsibilities and powers
: The following initiatives aim to
supervision of the Group Legal & Compliance department;
Board of Directors and is being rolled-out under the
has been updated in December
2014, approved by the
and other third parties. The delegation of authority policy
commitments on behalf of the Group with clients, suppliers
authorization of officers of subsidiaries to incur legal
general management level, a formal policy sets out the
effective management control from the country level to
Delegation
of
Authority: In order to ensure efficient and
●
in the main systems.
been used to perform automatic assessments of those rules
proportionate to the risks of errors or fraud. Tooling has
monitoring organizational and technical measures
(SOD) defines accountability for implementing and
Segregation
of
Duties: the policy for segregation of duties
●
contributing to an appropriate control environment include:
Policies and procedures
: The key policies and procedures
Global Compact), this Code, part of each employee’s work
corporate social responsibility (Atos has signed the UN
The Code of Ethics: In line with Atos group commitment to
●
contract, outlines the importance Worldline places on:
complying with all laws, regulations and internal standards,
●
partners,
acting honestly and fairly with clients, shareholders and
●
playing by the rules of fair competition,
●
never using bribery or corruption in any form,
●
conflicts of interest,
being loyal to the Company and in particular, avoiding any
●
combating against fraud
protecting the Group’s assets and preventing and
protecting confidentiality and insider information.
●
training sessions;
enforced throughout the Group by communications and
It is complemented by several codes and charts, and
by the Atos Group;
whistleblowing policies as part of the practices put in place
Whistleblowing
policy:
The
Group
implements
●
is the means by which Worldline’s management is involved
and risk management for all types of opportunities. Rainbow
approach to bid management, balancing sales opportunities
set by Atos group that provides a formal and standard
performed at general management level;
contracts. Above specific thresholds Rainbow reviews are
in controlling and guiding the acquisition of the Group’s
Atos Rainbow
TM
: Rainbow is a set of procedures and tools
●
gathered in the Book of Internal Policies.
Physical Security” and “Credit Risk Policy”. These are
Committee”, “Data Protections”, “Contributions”, “Safety and
Security Rules”, “Pension Governance”, “Investment
in terms of internal control include “Payments & Treasury
the Atos group. The main impacting policies and procedures
in all departments as part of the policies implemented by
Operational policies and procedures have also been set up
●
internally and externally mandated compliance parameters.
processes, including the supporting organization, KPIs, and
focuses on creating an Business Process Center of Excellence
responsible for documenting existing and targeted business
BPCOE community, supported by process analysts, is
functions related to Internal Control, Quality, security etc. The
(BPCOE) in coordination with business process owners and the
“Business process and rollout management” department, which
Process management
: The Group participates in the Atos
completes this system by setting incentives.
expertise across the Group. A Group Policy on bonus scheme
management policy relies on the Global Capability Model (GCM),
Human Resource management
: The Group Human Resource
which is a standard for categorizing jobs by experience and
from the Group.
department and benefit from the core expertise and resources
well as their reliability and performance are managed by this
Security and access to these infrastructures and applications as
It supports functions like Finance (accounting and reporting
either on its own resources or relying on the Atos infrastructure.
infrastructures and applications for Worldline staff worldwide,
department is in place to provide common internal IT
Project Managers (capacity planning and project management).
directory), Communication (Group websites and intranet) or
applications), Human Resources (resourcing tool, corporate
Information Systems
: Group Business Process and Internal IT
information
Communication of relevant and reliable
reliable information is provided within the Group.
Several processes are in place to ensure that relevant and
responsibility of the Group Chief Financial Officer and in the
presence of the relevant members of the Executive Committee.
Line and Regional Business Units are organized under the
Monthly
reviews of operational performance by Global Business
axis).
different analytical axes (Business line, geographical and market
customer profitability, etc.) as well as business reports through
border reporting and analysis (cross border project analysis,
easier exchange of operational information. It allows cross
A
shared
ERP
system is deployed across the Group, enabling
and non-financial information. The Group participates to the
reporting, based on standard formats, concerns both financial
financial restructuring (Equity Committee).
treasury (with Payments and Treasury Security Committee), or
operational risks (through Risk Management Committees),
various committees set by the Atos Group, such as for
Formal information reporting lines have been defined, following
the operational and the functional structures. This formal