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16

Practices of administrative and management bodies

Internal Control

152

Worldline

2016 Registration Document

operations and therefore enhances the control environment.

Functions). This matrix structure allows a dual view on all

functional management (Sales & Markets and Support

Business Units (Geographies)/Global Business Lines) and

structure that combines operational management (Regional

Matrix organization

: The Company runs a matrix organization

frame the assignment of responsibilities:

Responsibilities and powers

: The following initiatives aim to

supervision of the Group Legal & Compliance department;

Board of Directors and is being rolled-out under the

has been updated in December

2014, approved by the

and other third parties. The delegation of authority policy

commitments on behalf of the Group with clients, suppliers

authorization of officers of subsidiaries to incur legal

general management level, a formal policy sets out the

effective management control from the country level to

Delegation

of

Authority: In order to ensure efficient and

in the main systems.

been used to perform automatic assessments of those rules

proportionate to the risks of errors or fraud. Tooling has

monitoring organizational and technical measures

(SOD) defines accountability for implementing and

Segregation

of

Duties: the policy for segregation of duties

contributing to an appropriate control environment include:

Policies and procedures

: The key policies and procedures

Global Compact), this Code, part of each employee’s work

corporate social responsibility (Atos has signed the UN

The Code of Ethics: In line with Atos group commitment to

contract, outlines the importance Worldline places on:

complying with all laws, regulations and internal standards,

partners,

acting honestly and fairly with clients, shareholders and

playing by the rules of fair competition,

never using bribery or corruption in any form,

conflicts of interest,

being loyal to the Company and in particular, avoiding any

combating against fraud

protecting the Group’s assets and preventing and

protecting confidentiality and insider information.

training sessions;

enforced throughout the Group by communications and

It is complemented by several codes and charts, and

by the Atos Group;

whistleblowing policies as part of the practices put in place

Whistleblowing

policy:

The

Group

implements

is the means by which Worldline’s management is involved

and risk management for all types of opportunities. Rainbow

approach to bid management, balancing sales opportunities

set by Atos group that provides a formal and standard

performed at general management level;

contracts. Above specific thresholds Rainbow reviews are

in controlling and guiding the acquisition of the Group’s

Atos Rainbow

TM

: Rainbow is a set of procedures and tools

gathered in the Book of Internal Policies.

Physical Security” and “Credit Risk Policy”. These are

Committee”, “Data Protections”, “Contributions”, “Safety and

Security Rules”, “Pension Governance”, “Investment

in terms of internal control include “Payments & Treasury

the Atos group. The main impacting policies and procedures

in all departments as part of the policies implemented by

Operational policies and procedures have also been set up

internally and externally mandated compliance parameters.

processes, including the supporting organization, KPIs, and

focuses on creating an Business Process Center of Excellence

responsible for documenting existing and targeted business

BPCOE community, supported by process analysts, is

functions related to Internal Control, Quality, security etc. The

(BPCOE) in coordination with business process owners and the

“Business process and rollout management” department, which

Process management

: The Group participates in the Atos

completes this system by setting incentives.

expertise across the Group. A Group Policy on bonus scheme

management policy relies on the Global Capability Model (GCM),

Human Resource management

: The Group Human Resource

which is a standard for categorizing jobs by experience and

from the Group.

department and benefit from the core expertise and resources

well as their reliability and performance are managed by this

Security and access to these infrastructures and applications as

It supports functions like Finance (accounting and reporting

either on its own resources or relying on the Atos infrastructure.

infrastructures and applications for Worldline staff worldwide,

department is in place to provide common internal IT

Project Managers (capacity planning and project management).

directory), Communication (Group websites and intranet) or

applications), Human Resources (resourcing tool, corporate

Information Systems

: Group Business Process and Internal IT

information

Communication of relevant and reliable

reliable information is provided within the Group.

Several processes are in place to ensure that relevant and

responsibility of the Group Chief Financial Officer and in the

presence of the relevant members of the Executive Committee.

Line and Regional Business Units are organized under the

Monthly

reviews of operational performance by Global Business

axis).

different analytical axes (Business line, geographical and market

customer profitability, etc.) as well as business reports through

border reporting and analysis (cross border project analysis,

easier exchange of operational information. It allows cross

A

shared

ERP

system is deployed across the Group, enabling

and non-financial information. The Group participates to the

reporting, based on standard formats, concerns both financial

financial restructuring (Equity Committee).

treasury (with Payments and Treasury Security Committee), or

operational risks (through Risk Management Committees),

various committees set by the Atos Group, such as for

Formal information reporting lines have been defined, following

the operational and the functional structures. This formal