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A

Corporate and social responsibility report

Annex III -

Being an ethical and fair good player in business

325

Worldline

2016 Registration Document

Code of Conduct for purchasing

A.4.2.1.2

Worldline’s employees who perform purchasing related

distributed to members of the Purchasing department.

which is described via internal communication systems and

contacts with suppliers must abide by a strict Code of Conduct

activities on behalf of the Company or who have regular

they have read and understood it.

Purchasing employees must sign this document, stating that

As such, it does not provide an exhaustive set of rules. Global

employee must respect in the performance of his or her work.

This Code of Conduct establishes the elementary rules each

each entity is responsible for implementing the applicable

The Code of Conduct is applicable to the entire Atos group, and

and regulations).

objectives and principles (in accordance with national legislation

disciplinary actions, up to and including termination of

Failure to comply with this Code of Conduct may result in

employment.

Employee awareness

A.4.2.1.3

also received online training about the sustainable supply chain

repository systems dedicated to sustainable purchasing. Buyers

the Company’s social network and documents stored in the

ways to implement sustainability best practices via the intranet,

at the Company.

Worldline’s buyers are regularly informed about the different

[GRI 203-2] [GRI 204-1] [GRI 205-1] and [AO17]

Promoting sustainable relationships

A.4.2.1.4

the areas of Human Rights, labour, the environment and

to follow the principles of the United Nations Global Compact in

Social Responsibility topics. It encourages Worldline’s suppliers

undertaken by the Procurement department for Corporate

anti-corruption in order to be able to work with Worldline.

charter’s objective is to summarize principles and actions

request for proposal and is attached to all contracts. The

The Atos group Sustainable Supplier Charter, available on Atos

website, is distributed to all Worldline suppliers participating to a

to very few or no contracts being allocated with that vendor.

Worldline in order to improve its CSR performance, this will lead

decided to engage on reaching the Gold level certification by

why as part of its CSR TRUST 2020 ambition, Worldline has

procurement issues is one of Worldline’s key priorities, this is

responsible suppliers and being a leader on responsible

to EcoVadis assessment or is not willing to cooperate with

performance. In the case that the supplier refuses to participate

40 points on EcoVadis propose action plans to increase their

EcoVadis and to monitor that 100% of its suppliers rated below

during their contract. As mentioned before, contracting with

by EcoVadis regarding their CSR performance at any time

Moreover, Worldline asks its strategical suppliers to be assessed

EcoVadis and the status of the ongoing assessments.

the total spend [AO17 – GRI 205-1]. The selection of suppliers that

65 suppliers were evaluated by EcoVadis representing 47% of

increased its rating by 4 points having a score of 62. In addition,

In 2016, Worldline reached the gold level by EcoVadis and

purchasing community is aware about the relationship with

(collaborative knowledge sharing tool from Atos group), the

risk level and the geographic risk. Thanks to the use of ZEN

will be evaluated is based on their level of spend, the category

was 58.9/100. Worldline expects its suppliers to offer more in the

The average rating awarded to these 65 suppliers by EcoVadis

risk of corruption while analyzing supplier policies and practices

to 47% of total spend [AO17]. EcoVadis also assess Worldline’s

Worldline suppliers were assessed by EcoVadis, corresponding

way of innovative and sustainable solutions. In 2016, 26% of

[GRI 205-1].

impact on the environment.

represented 87,67% of spend [GRI 204-1], reducing Worldline’s

In 2016, the proportion of spending on local suppliers

Supplier evaluation

A.4.2.1.5

decision-making process for selecting new partners, suppliers

As sustainability has become a significant issue in the

online authoring have been implemented for Worldline. CSR

E-sourcing tools and contract management systems including

qualification is 10% and all buyers apply this selection rule.

and subcontractors, the sustainability weight in the QCDMIS

criteria for supplier’s selection are automated into those tools.

Suppliers audit

will determine an appropriate action plan to stop the reported

the supplier an appropriate timeline for its implementation.

non-compliant misconduct and Worldline will determine with

department. Information about health and safety management

management team as a request from the Procurement

to its suppliers made by the Industrialization and quality

14001 certification process, Worldline performs different audits

the principles of the charter, the supplier shall report this to

are or not in conformity. In case of serious noncompliance with

ethics of the Company where they need to confirm either they

is required as well as a safety policy, conformity with the chart of

month after the reporting of this non-compliance the supplier

Worldline within one week after the discovering. Within one

As part of its compliance process with the ISO 9001 and ISO