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REPORTS OF THE BOARD OF DIRECTORS

8

REPORT BY THE CHAIRMAN OF THE BOARD OF DIRECTORS

and countries) as well as projects that have specific characteristics

or are exposed to specific risks. They are used to assess the technical

and financial progress of projects and update the understanding of

associated risks, and if needed, define appropriate action plans and

determine the ways and means to implement them (both for clients and

in-house).

Human resources, recruitment, and payroll management

Human resource requirements are determined by line management, and

the corresponding recruitment procedures are defined and managed

by each country’s Human Resources Department. Overall budgets for

remuneration increases are managed at the level of each operating

entity and each country and are reviewed and validated by the

management team.

Administrative procedures

Sales

All customer account openings in France are subject to an enquiry to

assure the client’s solvability (supported by a monitoring process to

alert the Company to any major changes in solvability). All customer

accounts are integrated into a recovery procedure based on adapted

reminder scenarii.

For this, the Company uses customer account and recovery management

software in France. This application is engaged at different levels from

the moment the invoice is issued: pre-reminders before the due date,

reminders, identification of payment delays, identification of disputes

and monitoring of their resolution, inventory of payment promises (and

verification of invoice payment at the announced dates).

Similar procedures, adapted on a case-by-case basis to the specific

businesses and countries, are implemented in the Group’s other entities

abroad. The resources thus engaged to prevent client risks and to

improve the effectiveness of trade receivables recovery allow the

Group, as far as possible, to limit losses on the latter, and ensure

good generation of operational cash flow.

In addition, strict internal rules applicable to all consolidated entities

state, depending on the type of projects (mainly time and materials,

work packages and fixed rate) and activites, stipulate the revenue

recognition procedures.

The Group has implemented reinforced General Conditions of Service,

which are systematically integrated into responses to calls for tender.

Real estate

The expression of needs in the search for new premises is formalised

by each operational manager, validated by the appropriate Business

Unit director and transmitted to the Group’s general services and/or the

country for processing and examination of the corresponding business

case. The study of the project and the dimensioning and cost of premises

selected come under the responsibility of the General Management.

The Procurement and General Resources Department then intervenes at

the different levels of negotiation to ensure the monitoring of leases in

France, and if necessary outside of France. Regular budgetary reviews

on premises, both inside and outside of France, enable a regular

exchange of information to take place between the General Services

and Management Control Departments to update data on the existing

premises and analyse on-going and future projects.

Delegations of authority

The principles of delegations of authority implemented meet a triple

objective:

raise awareness of operational directors on their responsibilities in

terms of health and safety;

create a power of representation for the Assystem Group for the

benefit of operational directors;

fix a precise framework within which the operational directors’

authority is exercised (including the possibility for sub-delegation).

The delegations mainly concern commitments directly linked to

operational areas (hiring of consultants or sales managers, signature

of customer contracts, dispute management, etc).

Bank signatures are only partly delegated, in France and abroad, and

for limited amounts.

Budgeting and management control

The Group’s different operational units draft and present their strategy

and annual budget to the General Management. The Group’s annual

budget is then approved by the Audit Committee and the Board of

Directors.

The Group Finance Department carries out a monthly analysis and cross-

check of the content of key reporting indicators in order to identify any

variation from forecasts and detect any significant shortfalls (notably

in terms of the gross margin on contracts, operating gross margin and

the operational non-billing rate and client payment times), and propose

remedial measures if required.

Purchases

Purchasing procedures are subject to independent controls:

issue of the need by the internal client;

purchase of the material or service by the concerned department

(general services, IT…);

validation of the service and/or delivery by the concerned service;

validation of the payment authorisation and invoice by the Accounting

Department based on the different documents.

Payment of invoices is organised by the Accounting Department, which

ensures that upstream controls have been carried out and by survey

also checks the information that enabled the invoices to be validated.

The Group has strengthened its General Purchase Conditions.

178

ASSYSTEM

FINANCIAL REPORT

2015