54 / 198
2015 CORPORATE SOCIAL RESPONSIBILITY REPORT (CSR)
4
WORKING CONDITIONS AND RELATIONS: A PEOPLE-FOCUSSED APPROACH
the Group to adopt an ambitious, proactive policy to reinforce its
management of nuclear risks.
Assystem has demonstrated how seriously both it and its subcontractors
take their responsibilities in this area by drawing up a Nuclear Risk
Management Charter in 2014. This charter comprises four underlying
principles:
●
stringent application of clients’ legal provisions on security, supported
by internal control measures adapted to each situation;
●
continuous improvement of processes and a focus on training;
●
taking into account social and human factors;
●
exchanges based on trust and vigilance to ensure transparency.
These principles broken down into commitments are monitored using
indicators and undergo an annual joint assessment by the teams and
clients in the relevant sector.
The facts show that the greatest proven risk for Assystem is road accidents.
They represent 60% of all accidents in France. The Management has
decided to completely rethink its awareness-raising and prevention
policy in order to significantly reduce this figure, initially in France. An
evaluation has been conducted of risk behaviours and the measures
that can be envisaged. Actions will be launched in 2016.
2015 NEWS
●
Assystem has published a revised and supplemented Health & Safety
guide for its French employees and is preparing an electronic version
for its Global Intranet. Dissemination of this guide was supported
locally by the network of Quality correspondents and the CHSCT
(1)
.
●
To begin the task of improving OHS practices, an OHSAS 18001
certification campaign was launched to cover 100% of the Assystem
E&I workforce.
●
In the Middle East, Assystem has taken on a Health and Safety director
to set up an effective management system due to the considerable
Health, Safety and Environment challenges inherent with Oil & Gas
projects.
●
Specific action has been implemented as part of the Group’s
development in the Middle East in order to integrate and up-skill all
the teams, in particular those from Assystem-Radicon in Saudi Arabia.
Protecting employees’ health and working environment
In order to ensure the health of employees, it is important to manage risks
related to their working environment and the consulting profession itself,
frequently on client sites. Stress, isolation and the irregular pace of life
when employees go on assignments are sources of psychosocial risks.
In France, since 2011, 415 people have been trained in recognition
and prevention of psychosocial risks in management practices. A joint
commission meets twice a year to ensure that difficult situations are
monitored and to oversee the corresponding indicators.
At Assystem, the culture of industrial dialogue and health and safety is
ensured by the CHSCT which monitors employees’ working conditions.
4.5.3
WORKING CONDITIONS
Encouraging an environment that promotes
well-being at work
Assystem does not only seek to prevent risks. The Group’s objective
is to offer the best possible work environment, convinced that happy
employees are motivated and productive. The objectives take on
different forms depending on countries and cultures, but are always
the same: to ensure a balance between private life and work, to assist
employees in their personal lives (parenthood, illness, accidents), and
to capitalise on new technologies in order to offer flexibility and time-
saving measures.
2015 NEWS
●
At the end of the year, Assystem launched an initial pilot project to
set up home-working within the Group. It relates to an eligible group
of 1,000 employees, and should concern about 15% of the Group.
It is planned to make an interim assessment during 2016 in order to
extend the project to the entire workforce, at least in France, in the
subsequent months.
●
Caretaker experiments have also been conducted during the year
and will no doubt continue.
●
Finally, Romania published its annual employee satisfaction barometer
for the second consecutive year, opening the way in 2016 for this
tool to be made available to all the Group’s employees.
Promoting and managing social dialogue
Assystem takes care to foster open social dialogue with its employee
representatives and trade unions with a view to promoting responsible
operating methods and practices. It aims to make industrial relations a
means to achieve progress within the Company.
2015 NEWS
Social dialogue was particularly frequent in France in 2015 due in
particular to the elections of personnel representatives, the creation
of a new legal and corporate entity (Assystem Régions, subsidiary of
Assystem France), and the signing of several agreements on disabilities,
gender equality, health insurance (
Contrat Responsable
), work-life
balance, etc. A hundred or so meetings were held with the trade
unions and/or personnel representatives.
(1) Health, Safety and Working Conditions Committee.
54
ASSYSTEM
FINANCIAL REPORT
2015