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stored; this also applies to all portable media including laptops. VRSCO has ongoing
employee security awareness training programs.
b. Vendor neutrality
Retirement Manager programs and data are isolated from main record keeping
system. Access to Retirement Manager is restricted to authorized users only.
Retirement Manager only shares client data with investment providers, including
VALIC, when the participant is a client of the provider.
c. Data confidentiality
VRSCO is a wholly-owned subsidiary of The Variable Annuity Life Insurance
Company VALIC. The Retirement Manager service described in this proposal is
offered by VRSCO and is separate from the investment, recordkeeping and
administration services offered by VALIC.
VRSCO is only permitted to use Employer Data or Participating Employee Data, or
provide such data to another party, whether affiliated or unaffiliated with VRSCO,
only to the extent necessary or appropriate for VRSCO to perform the Services
outlined in this proposal.
16.Please provide sample service agreements related to any plan-level services
involving any of the following parties:
a. Plan sponsor or the plan, and your organization
b. Plan sponsor or the plan, and other service providers
c. Your organization and other service providers relating to any services that would
be provided to the plan, plan participants or the plan sponsor
Please refer to Tab V for the Portfolio Director Service Provider Agreement and the Sample
VRSCO Service Provider Agreement.
E. Reporting
1. Describe the standard plan sponsor reporting package, including any customized or
ad hoc reporting capabilities. Please specify the standard delivery time for providing
these reports and provide samples.
VALIC provides plan sponsors with online access to plan and participant information through
our website. The secure website provides around-the-clock information about the retirement
program and allows plan sponsors to use one central location to perform multiple functions.
The Plan Information section of the site provides a plan overview displaying asset allocation,
assets by plan, and assets by plan and fund. In addition, this section provides access to a
number of reports that can be scheduled using our On Request report wizard. Plan
sponsors can then view, print, or export a report to common applications such as Microsoft
Word or Excel. The following reports are available online:
Plan Summary Report - Provides transaction history from beginning to end balance for
each participant. Participant information includes money type and fund.