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This report is intended for use by the management of the Variable Annuity Life Insurance Company ("VALIC") and its subsidiaries.
VALIC Retirement Services Company ("VRSCO") and VALIC Financial Advisors, Inc. ("VFA"), its user entities, and the independent
auditors of its user entities, and is not intended and should not be used by anyone other than these specified parties.
Back to TOCIII. Description of the VALIC Defined Contribution Plan Administration System
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Overview of operations and services provided
Overview of the Organization
The Variable Annuity Life Insurance Company (VALIC) is an indirect wholly-owned subsidiary of the American
International Group, Inc. (AIG). VALIC Retirement Services Company (VRSCO) is a transfer agent registered with
the U.S. Securities and Exchange Commission (SEC) and a wholly-owned subsidiary of VALIC. The Operations
Division of VALIC supports the VALIC Defined Contribution Plan processing and is made up of six business units:
VALIC Contact Center, VALIC Client Contribution Services, VALIC Institutional Services, VALIC Client Transaction
Services, VALIC Advisors, and VALIC Operations Support. Note that VALIC agents are registered representatives
of VALIC Financial Advisors, Inc. (VFA), an SEC-registered broker/dealer and investment adviser and a wholly-
owned subsidiary of VALIC.
Unless otherwise specified and for the purposes of this report, VALIC and its subsidiaries are collectively referred
to as VALIC, or the Company.
Figure 1 below illustrates the relationship of VALIC in the corporate structure and the Operations Division, which
supports the VALIC Defined Contribution Plan Administration.
AIG
VALIC
VRSCO
VFA
VALIC
Contact
Center
VALIC
Client
Contribution
Services
VALIC
Client
Transaction
Services
VALIC
Institutional
Services
VALIC
Operations
Support
Operations
Division
VALIC
Advisors
Figure 1: VALIC Organizational Chart