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Application Purpose
AGILEnet An intranet application providing VALIC advisors and home/regional office personnel an
easy-to-use interface to view and maintain plan sponsor and participant data. Reports can be
generated that provide detailed participant information by group and by account, depending
on the criteria the user specifies. Also acts as a portal to many additional intranet applications
serving many business needs.
VALIC by Phone An interactive voice response (IVR) application that supports participant phone requests for
account balance inquiries, transfers between investment options and changes to future asset
allocations. The IVR solution uses the Avaya Experience Portal.
An Internet-based application providing participant and plan sponsor self-service. The
participant application handles plan enrollment, account inquiry and history, requests for
forms, transfer of value transactions, asset allocation changes, loan modeling, allocation
modeling and address and PIN changes. The plan sponsor application provides the
administrator access to plan reports.
AWD Automated Workflow Distributor application used for routing and tracking scanned
documents, transactions, and client calls.
COLD Computer Output to Laser Disc stores copies of confirmation statements and reports. It
allows VALIC team members to view and print record keeping system reports on their local
workstation. The system holds account confirmation statements for participants to access
through and record keeping system reports for process support.
e-Remit® An Internet-based application that provides plan sponsors the ability to send retirement plan
remittances and allocation instructions to VALIC.
Retirement Manager An Internet-based application that provides plan sponsors of VRSCO the ability to utilize
common remitter and compliance services across multiple plan investment providers with one
application. The common remitter application provides for participant level vendor allocations,
secure vendor access and automated outbound files and funding. The compliance features
for the application are plan sponsor requested and may include 403(b) and 457(b) IRC limit
monitoring, loan and hardship reporting, plan reports, plan eligibility, participant access and
online deferral.
UVT UVT is the acronym for the software application written by Princeton Financial Systems and
stands for the Unit Value Trade system. This is a stand-alone application which is used to
calculate daily unit values and to collect, aggregate and post to the general ledger mutual fund
and/or separate account trade and investment specific data.
V-System Proprietary mainframe record keeping system used for transaction processing and
administering the VALIC annuity contracts and group mutual fund product for participants
and plan sponsors.
SAP The SAP application is used for general ledger and financial reporting activities including
check printing.
III. Description of the VALIC Defined Contribution Plan Administration System
This report is intended for use by the management of the Variable Annuity Life Insurance Company ("VALIC") and its subsidiaries.
VALIC Retirement Services Company ("VRSCO") and VALIC Financial Advisors, Inc. ("VFA"), its user entities, and the independent
auditors of its user entities, and is not intended and should not be used by anyone other than these specified parties.