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PERSONAL TRANSFORMATION

FOR LEADERS

Cranfield School of Management

is ranked as a top Business School

in the 2014 Financial Times Executive Education Rankings.

I’ve picked these sentences to try to convey an overall

impression of participant feedback. But turn to the end

of the article for a table which faithfully reproduces all

participants in these two groups’ feedback; you’ll notice

that it is strikingly consistent.

It appears that almost all participants over 34 years have

experienced a (usually dramatic and always positive)

shift in how they relate to themselves and to others; an

increase in energy, resilience and motivation and an ability

to experiment with new leadership styles and approaches

that improve the outcomes they achieve at work and at

home.

What does “personal” mean?

The method is especially rooted in Freudian and Reichian

psychology and draws on Daniel Goleman’s research

on the impact of emotionally intelligent leaders. So

participants do receive some grounding in psychological

theory and simple models to help them use the insights

they generate.

But the essence of the programme is a personal

experience, working cognitively and through the emotions

on the business and personal experiences of the leader.

Some people are very moved indeed as they work.

Tim Kidd of Janet (UK) reflected on what “personal”

transformation really meant for him:

“I think, really, it’s like a revelation. If you’re expecting to

come on a course where you get given a few tools and

you’re told a few things…then that’s really not what this is

about. I think, for me, this has been about understanding

who you are, and how you fit in the world and therefore

how that relates to your work situation. And for me, the

issues I came with, the stuff that I had that I wanted to

address for work, has almost become a by-product of the

work I have done about me…In between the two weeks

of the course, I’ve already seen the changes for real in the

workplace and they were, in the end, simple to make once

I had worked out all the stuff about me and what I should

do for me personally.”

It worked for them – but is it consistently

repeatable?

Compare the table at the end of this article: it is striking

how similar the feedback from participants is across both

groups.

Review of detailed comparable feedback data collected

from the last 3 years’ cohorts shows the same consistency

of experience:

How would you rate the quality & impact of the

programme’s content, presentation, structure & leader?

(5 = excellent; 1 = poor)

5

4.8

4.9

4.9

4

3

2

1

0

2012

2013

2014

Source: 118 feedback forms over 3 years 2012-2014

It seems that course attendees can expect to have their

own versions of the deep, behaviour and performance

shifting experiences described above.

But how does it work?

The essence of the approach is to expand participants’

self-awareness. Helping people understand their

vulnerabilities and fears demonstrably unlocks insight,

energy and greater performance.

Ido van der Heijden, the programme director explains:

“everyone has a story. Where we were born and who

to, the genes we inherited, what experiences we had in

early life, what we went through as an adolescent and

what we’ve faced as an adult, the national culture we

were raised in, the tensions at home, our parent’s stories

– all these factors and more shape how we experience

ourselves and the world. And they lay down emotional

patterns and attitudes which shape our thinking all the

time and can take over under stress. They can drain us

and make us brace to keep the world out.”

It’s important to understand that developing self-

awareness is not a passive process. Ido again: “to realise

their full potential, leaders need to find an environment in

which they can work through key experiences. With this

method, people stretch their emotional comfort zone to

dip their toe in some of the experiences they have had

and they receive feedback from strangers who see them

as they really come across. This means they explore their

true qualities and their limits. The programme is intense.

It takes courage and requires a degree of openness but

you can see the fruits people take away from it”.