What is risk and what is making mistakes.

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INTERNAL VERSUS EXTERNAL SYSTEMS
Internal External
= Reporting of incidents within an
organisation
= Reporting of incidents outside an
organisation
 “Lessons to learn” are more direct
and explicit
 Specific in relation to the
organisation (procedures/
equipment/characteristics…) …
 Context of benchmarking
 “Lessons to learn” become part
bigger pool of events
 Identification of safety-critical steps
Courtesy of Mary Coffey – ESTRO Risk Management course