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Human Factors
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Violations – Preventive Measures
Violations can be routine, thrill seeking or
situational.
•
Is the rule being violated is really necessary
and clearly written?
If not fix it. If so, reinforce it with the staff.
•
Is the violator careless, malicious,
irresponsible?
Invoke a Just Culture
Violations
Knowledge
Rules
Skill
Power Distance