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Professional issues

50

JCPSLP

Volume 14, Number 1 2012

Journal of Clinical Practice in Speech-Language Pathology

How to learn to work on teams

Morrison, S., Lincoln, M., & Reed V., (2011). How

experienced speech-language pathologists learn to work

on teams.

International Journal of Speech-Language

Pathology

,

13

(4), 369–377.

Abigail Lewis

Teamwork is valued as an entry-level skill, especially the

ability to work in multidisciplinary teams, and yet this is

rarely taught at an undergraduate level. In the new

Competency-based Occupational Standards for Speech

Pathologists

(Speech Pathology Australia, 2011), working in

teams is mentioned under six of the seven units of

competency but is particularly referred to in Unit 6

(Professional and Supervisory Practice) where element 6.1

is “Develop, contribute to, and maintain professional and

team based relationships in practice contexts” (p. 10).

Despite the strong emphasis on the importance of team

skills there is little in the literature on how to develop team

skills in speech-language pathologists (SPs). This study

seeks to address this deficit by exploring how experienced

SPs developed their team skills. Ten SPs, five from Australia

and five from the US, completed a semi-structured

interview, exploring how they developed team skills and the

knowledge, skills, and attitudes they felt were required for

effective team working. The resulting qualitative data were

analysed using a descriptive phenomenological approach.

The SPs reported learning their team skills on-the-job

often with the support of a mentor. Some incidental or

curriculum-based experience at university was mentioned

but was not felt to be adequate. An interesting finding

was that participants clearly linked their good experiences

of teamwork to remaining in employment and their bad

experiences to leaving employment – a strong indicator of

the importance of good teamwork skills for job satisfaction

and retention of employees.

In terms of the knowledge, skills, and attitudes required

many useful pointers were given. Knowledge required was an

understanding of other disciplines’ roles (including assess­

ment and intervention), knowing when to refer to others,

and understanding team responsibilities. Under attitudes, SPs

needed to value themselves and the other team members

and seek information from them. Finally, the skills of careful

listening, giving of appropriate information, and being able

to clearly explain the role of a SP were all described.

Despite the small number of participants, the wide age

range, years of experience, and client population ensured

a spread of views across the SP field. This study describes

the key knowledge, skills, and attitudes that undergraduate

curricular and team-based organisations need to include to

ensure good teamwork skills in students or employees and

the long-term retention of SPs in the profession.

Reference

Speech Pathology Association of Australia. (2011).

Competency-based occupational standards for speech

pathologists (CBOS)

. Melbourne: Author.

Professional confidence

Holland, K., Middleton, L., & Uys, L. (2011). Professional

confidence: A concept analysis.

Scandinavian Journal of

Occupational Therapy

, Early Online, 1–11. doi:10.3109/

11038128.2011.583939

Natalie Ciccone

This study investigated the concept of professional

confidence which is thought to be important in attaining

professional competence. While professional competence

is a well-defined concept, professional confidence has not

been widely researched and is yet to be clearly defined. A

systematic review was completed focusing on four health

science specific databases. The review yielded 21 articles

deemed to be appropriate to be included in the analysis.

These articles came from a range of health professions,

including one from speech pathology.

Following the review, a theoretical thematic analysis

was completed in order to sort data into the following

categories: ‘the attributes of, antecedents for and

consequences of professional confidence’ (p. 3). The

authors found four attributes or components of professional

confidence; these were:

affect – feeling comfortable within a professional

situation;

reflection – being able to reflect on own practice and on

feedback;

higher cognitive functioning – use of knowing, believing,

accepting, feeling comfortable, and reflecting on

performance to develop confidence and;

action – ‘doing, taking the initiative, and engaging’ (p. 6).

Within the article these concepts were linked within a

single, spiralling diagram showing how each attribute

influences the next attribute and so on.

Holland, Middleton, and Uys reported certain personality

characteristics such as seeking out leadership opportunities

and taking initiative are needed in order to develop

professional confidence. However, a supportive and

encouraging relationship with peers, colleagues, tutors,

etc., is needed in order for professional confidence to

develop optimally.

The results of the review suggest there are positive and

negative consequences of professional confidence. A

realistic level of professional confidence was linked with

positive outcomes as well as underpinning professional

competence. Being over- or underconfident, however,

was linked to negative consequences. For example an

underconfident clinician may not trust his/her own clinical

reasoning and an overconfident clinician may make more

errors.

The article ends with a case study of one person’s

experience of becoming an occupational therapist. It

relates the student’s journey, from the end of her studies

and into her first job as an occupational therapist, to the

development of professional confidence. The findings of

the study are demonstrated through the exploration of the

case.

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