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3 Confidential. For use by Hospitality Softnet Staff only
MISSION STATEMENT
Hospitality Softnet, Inc. is committed to providing THE BEST quality assurance shopping
surveys in the industry. Our goal is to give hotels
detailed
,
accurate
feedback that can
be used in their training and monitoring efforts. Our program is designed not only to be a
monitoring tool, but a positive training tool. We maintain the highest of professional
standards by utilizing shoppers that are skilled, experienced, and have proven records of
accomplishment in the hospitality sales industry.
Report Writer Expectations
Report writers will need to meet all deadlines in turning in the reports,
as
timeliness is one of our important selling points to our customers
.
For "Final" Audios received by 9 am, the written report is due 8 AM Eastern
Time the next business morning. For example, if received at 9 am on Monday,
report is due to HSI by 8 am Tuesday.
For "Final" Audios received after 9 am, the written report is due 8 AM Eastern
Time 1 additional day later. For example, if received at 11 am on Monday,
report is due to HSI by 8 am Wed.
REQUIREMENTS:
Computer with Microsoft Word 2003 or higher
Email with high speed internet
Virus Protection Program
Speakers on the computer
Be reliable and be able to accommodate the minimum number of shops each
month as agreed upon.