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2010 Best

Practices Study

Agencies

with Revenues

Under $1,250,000

2

Analysis of Agencies with Revenues Under $1,250,000

Mgmt. Perspectives

Profile

Revenues

Expenses

Profitability

Employee Overview

Producer Info

Staff Service Info

Technology

Insurance Carriers

Appendix

Key Benchmarks at a Glance

Average

+25% Profit

+25% Growth

Growth

Organic Growth By Line of Business**

Commercial P&C

0.7%

0.9%

9.6%

Personal P&C

4.5%

7.1%

8.5%

Group Medical

-4.9%

-14.1%

-11.2%

All Other Group

*

*

*

Total Organic Growth

2.0%

0.7%

13.0%

Profit

Pro Forma Pretax Profit

25.1%

43.2%

25.8%

Pro Forma EBITDA

27.5%

43.8%

27.6%

Rule of 20 Score

16.3

21.7

30.6

Financial

Average

Top 25%

Current Ratio

1.03:1

1.84:1

Receivable/Payable Ratio

88.7%

10.1%

Accounts Receivables > 60 Days

36.1%

6.2%

Accounts Receivables > 90 Days

20.7%

2.7%

Productivity

Average

+25% Profit

+25% Growth

Revenue per Employee

$124,669

$158,089

$114,805

Compensation per Employee

$68,403

$71,402

$59,413

Spread per Employee

$56,267

$86,687

$55,392

Annual New Commission Generated per Validated Producer

Average

Top 25%

Commercial P&C

$37,590

$73,761

Personal P&C

$20,175

$34,892

Life & Health/Financial

$21,974

$41,875

Commissions Serviced per Service & Sales Support Staff

Average

Top 25%

Commercial P&C

$197,492

$401,168

Personal P&C

$150,150

$330,738

Life & Health/Financial

$116,003

$166,297

*Insufficient Data

**Excludes any acquired revenue